75
good
Gojek | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
6111 Reports
6111 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
1342 Reports
1342 Reports
User Feedback
18%
iOS
1342 Reports
1342 Reports
82%
Android
6111 Reports
6111 Reports
Gojek - Latest Quality Issues
Android
May 10, 2024
There is no problem with the driver, just a note for Gojek, please change the system not according to the point for the tariff. At the beginning of my ride, the driver did not confirm that it had to match the drop-off location point. I arrived at the housing estate, it turned out that the point was only until the bunderan. He said it should be changed to the point. yes, already avoiding debate, I changed it to the point. As a result, the tariff that was 47,500 turned into 69,000. It was really illogical even though from Bunderan to my house was only a few meters away. I
Android
May 10, 2024
I make a cab booking, 1st response a app said no driver n I was ejected. I try again waited 3 min still no driver response I decided to cancel. Than I realise the app charge me 2x n come out to be around $25 per trip, total $48 is charged from my card. Although later I found they are pending n will refund me in 15 days. I feel is unfair n I have to keep following these fund till it refund.
Android
May 10, 2024
What's the point having saved addresses if I can't choose it???
Android
May 10, 2024
Send GoPay 24 hours just entered the balance, bad!
Android
May 10, 2024
Drivers like to prank pot tips on gopay balance without notification to the custnya Suddenly the balance is cut eh right in check tips to the driver. Don't like skg drivers are not honest
Android
May 10, 2024
Not providing a solution to enter gopay is very difficult
Android
May 10, 2024
The drivers are severe2, matre2, small nominal orders are lama2in until canceled, once I go to the restaurant, many gojek drivers even play mobile legends... Try to give a penalty to driver2 who is like that, if it is arbitrary, people eat PGN quickly even waiting for fried rice for 1 hour it has been canceled. Severe Gojek application, spoiling drivers to sacrifice consumers, this abis uninstall anyway. thanks
Android
May 10, 2024
ATM balance has been deducted, top up has not been entered, what the * is this sucking
Android
May 10, 2024
Often use Go-Jek but never get a gopaylater limit
Gojek - Product Description
Gojek is beyond an app for online transportation, food delivery, logistics, payment, and daily services. Gojek is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people! By today, Gojek has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia. By downloading the app and using Gojek services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true. YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services! Gojek app has a lot of uber cool features and services. Here's everything you can do with it! Going somewhere? You can choose one from three: GoRide, GoCar, or GoBluebird. When you’re lost? GoTransit is here to save your day and provide you with the choices of convenient routes. Hungry? We have GoFood, the service for food delivery. When you’re bored at home and want to explore the best cuisine in your city, try GoFood pickup and pay your food with GoPay to minimize human contact. Need to buy phone credits, mobile data packages or you just want to pay your bills? It's now easier with GoTagihan! Buying groceries is done easier with GoMart or GoShop, while GoMed takes care of your health without going to the pharmacy. Don’t worry, JD.id, Blibli, and e-commerce is also accessible in Gojek if you want to buy something to spruce up your life ;) For logistical needs, our GoSend or GoBox troops are ready to help you. Let’s also say goodbye to long queues. You can get your movie or event tickets via GoTix! Want to pay for the Prakerja program to level up your skill? You can just GoPay it! #GoPayforPrakerja Upgrade your account to GoPlay Plus to enjoy PayLater (your savior when your balance is low). All you need to do is to register. Every GoPay Plus account has the right to get a cashback!* It’s convenient and safe. Let’s use GoPay to pay everything, hassle-free. It's simple and super quick! You can transfer GoPay balance to your friends and withdraw it to your bank. All you have to do is verify your GoPay and register your bank account. So, what are you waiting for? Download now! *Terms and Conditions applied
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