90
epic

Great Clips Online Check-in | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
82%
Android
396 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
87 Reports
User Feedback
18%
iOS
87 Reports
82%
Android
396 Reports
Great Clips Online Check-in - Latest Quality Issues
Android
May 4, 2024
Its nice to be able to skip the line and check in online. However, its irritating when you get booted from the check in list without any reason
Android
May 5, 2024
The app isn't open when the store is closed???
Android
May 5, 2024
Won't let me switch stores....
iOS
May 5, 2024
Happy but not completely
For the most part the girls are great but there's one girl who every time she cuts my hair, she messes up one small detail. Because I can't stand my hair touching my neck I always shave it up the back. But, my hair has a natural downward point at the base of my neck and as many times as I ask her not to shave me straight across, she always shaves me straight. Does she think that I'm a GUY?
Android
May 5, 2024
great clips quality is very location dependent but the app is spot on
Android
May 6, 2024
I love the app!! ONLY reason I didn't give 5 stars is because there isn't an option to see when your last visit was. Hope this can be in an upcoming update.
Android
May 6, 2024
Start adding stylists to app, it's ridiculous to drive there only to find out that one person's interpretation of clip notes is vastly different just so I can go back the next day to get it fixed. EDIT: Response makes sense to a degree, although it wasn't clearly read since it refers to the same clip notes I previously referenced. TL;DR: App is useless, since you're going to wait for your preferred stylist, or show up to find they don't work that day.
Android
May 7, 2024
Can't down load this app. Will not down load.
Android
May 9, 2024
The times are horribly inaccurate. If the app says it is a 10 minute wait you're probably in for a 30 minute wait at least.
Great Clips Online Check-in - Product Description
WHAT IS ONLINE CHECK-IN? 
Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are. 

FEATURES:
-Check estimated wait times based on current conditions in the salon and updates in real time.
-Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line.
-ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon.
-Save your favorite hair salon so it’s even quicker next time you check in! 

HOW TO USE:
-Tap the Search icon
-Pick a hair salon near you
-Tap the Check In button
-Enter your name and phone number
-Tap Check In again to be added to the wait list – no login, email, or profile required. 
-Let the salon know when you arrive.

After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.

ESTIMATED WAIT TIME
Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer. For safety and privacy reasons, we do not publish stylist schedules.

WHEN IS ONLINE CHECK-IN AVAILABLE?
Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

CAN I USE ONLINE CHECK-IN FOR MORE THAN A HAIRCUT?
Yes, you can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

WHAT DO I DO IF I DON’T HAVE A MOBILE DEVICE?
You can check in from any device that has internet (a smartphone, iPad, computer, etc.). Go to greatclips.com, click on Find a Salon or Check In. Enter your postal code or address and you'll be using Online Check-In in no time! If you don't have an Internet connection, you can always walk right in to any salon and add your name to the list.

WHEN SHOULD I ARRIVE AT THE SALON?
After you've checked in online, you will see what place you are in on the waitlist. You'll want to arrive to the salon before you are next in line. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.

WHAT HAPPENS IF I ARRIVE LATE?
We understand: Things happen! Don't worry if you lose your keys, spill something, or get stuck in traffic. We'll keep your name on the list for a short period of time.

HOW DO I CANCEL MY CHECK IN?
Once you are checked in, the salon will appear on the home screen. Cancel at any time by tapping Cancel check-in.
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