93
epic
Green Flag | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Travel & Local
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
11 Reports
11 Reports
User Feedback
13%
iOS
11 Reports
11 Reports
87%
Android
74 Reports
74 Reports
Green Flag - Latest Quality Issues
iOS
Apr 8, 2024
Worst App ever
Lost count of how many times I've tried to log into this app and it's never worked…garbage!
Android
Apr 9, 2024
The app is terrible adding policy number to the app was a nightmare and green flag don't answer calls before 10 am
Android
Apr 9, 2024
App not easy
Android
Apr 15, 2024
I called for a breakdown for my motorbike that is 16 years old. I was refused due to age of bike. I was quoted 150.00 per 10 miles. I am now sending your policy to every motorbike group in the UK. I hope this will come back to bite you badly. My bike has done 12,000 miles only. You also screwed up my last recovery, which took 6 hours to move my car 2.5 miles. Please be warned that if you cross bikers, you cross your target market. I am so disappointed I won't stop spreading the word. Bye idiots
Android
Apr 16, 2024
So difficult to register on the app
Android
Apr 24, 2024
I have added my policy to the app (twice) but it's not showing up. Hence I cannot use the app to initiate a rescue. I have uninstalled then reinstalled but this doesn't fix the problem. The policy was taken out more than a week ago.
Android
Apr 27, 2024
It won't let me add a policy to the app I use Reg of car and policy number. It's doing my head in. I just know if I need them, they will say I'm not covered
Android
May 1, 2024
Waste of time. Policy a week old and received paperwork in post. App won't accept car reg or policy no. Pointless.
Android
May 8, 2024
Changed banks and got an email saying payment failed. Called to fix bank details, I don't exist. Passed around like a plum from department to department while they try to work out what "system" I was on, before finding an old policy from years ago. Finally got cut off. Called back saying I wanted to cancel and they found me immediately. God help if I ever had to call them to a breakdown, my phone would run out of battery before they ever worked out who I was and where I was. Not impressed.
Green Flag - Product Description
The Green Flag app makes breakdowns a little less stressful. Because unless you can fit a technician in your glovebox, having this on your phone is the next best thing. If you’ve broken down, getting help is easy. Tap your location on the map, tell us a few details about what’s happened, and your technician will be on the way. You can even live-track your technician’s location as they drive to you, for extra peace of mind. Request -> Track -> Rescue. All in a few taps. Oh, a quick note about how we use data on this app. When you use our app, you’ll be sharing some data with us. This includes your location (which helps us find you if you break down), contact info, and your Green Flag account details. We also collect data that shows how you use our app. That way, we can plan new features and make improvements based on what you really need. Rest assured, we never share the data we collect with anyone else. If you’re not happy with the above, you can always call us instead of using the app if you break down.
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