37
poor

Gusto Wallet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
86%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
8 Reports
User Feedback
14%
iOS
8 Reports
86%
Android
51 Reports
Gusto Wallet - Latest Quality Issues
iOS
Apr 29, 2024
Only supported on new phones
IOS16 is required. Apple did not issue IOS16 for some phones so this app will not work on phones which are not brand new. Other institutions with higher security need (aka national banks) are able to support phones running IOS16. Why can't a payroll app figure out how to build an app that works?
Android
May 1, 2024
this app stops working daily. Many a time I cannot even log in. I have to remove and redownload this app frequently. When Gusto advertised a free tax filing with April a customer service rep had to send me a link to use the offer because the app would not allow me to file. This app also has difficulties communicating between a computer when it comes to clocking in and out. My hours have gotten messed up more than once.
Android
May 2, 2024
The app will not load at all. I click on it it starts to load and just stops and won't go past the load screen
Android
May 2, 2024
App freezes on startup, every time, doesn't work at all.
iOS
May 4, 2024
Tax and W2 amount didn’t match
I found not correlation between W2 and the tax was withhold during the year. When I call the customer service they simply brushed me off with out any explanation why tax on paychecks and W2 not matching. I have no deductions withhold but taxes. I feel very uncomfortable to use this company to handle my money.
Android
May 4, 2024
I'm not getting a card to get my check early
Android
May 4, 2024
It doesnt let you add sick or request time on the app.
Android
May 5, 2024
it won't out the money into my account, it's been almost 2 weeks and it Won't give me my check
iOS
May 6, 2024
Where is the ap
The ap doesn't work it won't allow me to see anything it just says Gusto wallet on a green screen.
Gusto Wallet - Product Description
Now employees who get paid with Gusto can put their paychecks to work with the Gusto Wallet.

Gusto Wallet helps you earn, save, spend, and borrow right within your Gusto account. It’s the easiest way to take control of your financial future.

- Get paid up to two days early with a Gusto spending account*
- Save towards custom goals with autosave
- No minimum balances, account fees, or overdraft fees**
- Get a Gusto debit card for simple spending
- Route your cash with the paycheck splitter
- Easily view paychecks and tax documents
- Clock in and out, review time sheets, and more instantly

We want to make sure you have all the details you need. Here’s some legal info about numbers, who we’re working with, and more:

*With a Gusto spending account, your payment may be processed up to 2 days early. Timing depends on when your employer sends payment funds.
** Some fees, such as out-of-network ATM and foreign transactions fees, may apply. Check the terms and conditions carefully.

Gusto is a payroll services company, not a bank. Gusto savings goals, spending account, and debit card are issued by nbkc bank, Member FDIC.

FDIC insurance is provided by nbkc bank, Member FDIC. Any balances you hold with nbkc bank, including but not limited to those balances held in Gusto accounts are added together and are insured up to $250,000 per depositor through nbkc bank, Member FDIC. If you have funds jointly owned, these funds would be separately insured for up to $250,000 for each joint account owner. nbkc bank utilizes a deposit network service, which means that at any given time, all, none, or a portion of the funds in your Gusto accounts may be placed into and held beneficially in your name at other depository institutions which are insured by the Federal Deposit Insurance Corporation (FDIC). For a complete list of other depository institutions where funds may be placed, please visit https://www.cambr.com/bank-list. Balances moved to network banks are eligible for FDIC insurance once the funds arrive at a network bank. To learn more about pass-through deposit insurance applicable to your account, please see the Account Documentation. Additional information on FDIC insurance can be found at https://www.fdic.gov/resources/deposit-insurance/.
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