70
fair

The Habit Burger Grill | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
62%
Android
97 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
60 Reports
User Feedback
38%
iOS
60 Reports
62%
Android
97 Reports
The Habit Burger Grill - Latest Quality Issues
iOS
May 4, 2024
Orders ARE NEVER READY WHEN THEY TELL YOU IT WILL BE
Ridiculous how orders are NEVER ready on time.
Android
May 4, 2024
App promotions never work on Samsung Note 9. The last two times I received an Apple promotion on my phone and then tried to follow the app to redeem the reward it failed and I went to Wendy's instead. I give up on Habit Burger, it's not worth my wasted time.
Android
May 4, 2024
Couldn't log in app did not detect internet connection but every other app on phone is working and signal is 4 bars on 5G
iOS
May 6, 2024
Options
So the app is cool or whatever but i hate that for some of the things, you can't really add extras or any of that.
Android
May 7, 2024
the apps is asking for tips during checkout! they are asking tips on a self serving apps! seriously?
Android
May 8, 2024
Love the Habit Burger but would like them to grill the chicken in a healthier way. Maybe seperate from the bacon and burgers. I always feel bad after I eat it. Even in a salad. So grilled is not grilled there it's actually fried on a grill.
Android
May 8, 2024
Tried the app for the very first time, saw the positive ratings and had high hopes. So far, none of my cards work to make the payment, a special sandwich offer not letting me add it to my order telling me I need to make a purchase of $2 or more (when my order was at least $8) and when I went to customize an item, it gave me the options of No Change, no change, and extra lol. Will change my rating once your app is out of Alpha testing.
iOS
May 9, 2024
No Free Sandwich
Signed up for the app to get a free sandwich. Tried to use the offer today and it's gone. False advertising.
iOS
May 9, 2024
Use DoorDash instead!
EDIT 5/9 - one week after following developers advice to send details, STILL NO RESPONSE. Absolutely terrible customer service, avoid app at all costs and order through a channel that provides customer service to save yourself a headache. Ordered through the app and got incorrect food. There is no customer service through the app. You submit an email that they reply to 2-3 days later and throw coupons at you. It's taken me 7 emails so far to try to get refunded and still have not received a refund over a week later. Customer service is atrocious and prices are about the same as delivery apps. Given how often the food is incorrect, just use another app so at least you're not sitting with incorrect food and have some form of customer service, not to mention a means to get a refund. Avoid this app at all costs
The Habit Burger Grill - Product Description
Order America’s Best Tasting Burger on the go! With The Habit Burger Grill app, it’s easier than ever to order your made-to-order chargrilled favorites – fast, fresh, and ready when you are. 

Features: 
- SKIP THE LINE: order for convenient pick-up in the restaurant. We will even let you track the status of your order so you know exactly when to show up.  No more waiting in line.

- CUSTOMIZE: your meal to make it just the way you like it. Enjoy custom-built, quality food that is always made-to-order. 

- FAVORITES: save your Habit favorites for faster and easier ordering.

- PAY ONLINE: then all you need to do is come into The Habit, pick up your order and start enjoying your custom-built meal

- JOIN: The Habit CharClub and be the first to know about new Habit items, promotions and new store events.

- FIND: a Habit Burger Grill restaurant near you, get directions, and view hours of operation
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