23
poor

Hatch Sleep | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
32%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
68%
iOS
100 Reports
User Feedback
68%
iOS
100 Reports
32%
Android
48 Reports
Hatch Sleep - Latest Quality Issues
Android
May 8, 2024
Great intuitive app. The only wish is that the program switches would be smoother if it's already playing something rather than starting the new program from zero volume as that can be startling.
iOS
May 9, 2024
Money and buggy
I want a sound machine. The app has too many ‘features' Some of the functions only work if you subscribe. Some of the basic functions only work if you subscribe. Some of the features only work if you subscribe. Some of the features have bugs. Some of the timers have bugs. Concept is good and software is bad. My kid wakes up in middle of the night because of bad software. I can no longer recommend hatch to anyone. Sad. Bad. Tired.
Android
May 9, 2024
the app won't save any of my settings, making the device virtually useless
iOS
May 9, 2024
Hate this
App is just advertising. Constantly disconnects between uses. Easily is out of range of Wi-Fi. I would never recommend. I am glad we got it for free and didn't spend money on it. Get a regular sound machine, not this.
iOS
May 10, 2024
Not great
Each Hatch product has a different interface. That is not great since one is very much better than another. One of the best interfaces has been changed to a lousy one. I very much liked being able to set certain programs and then simply toggle them on or off as needed. You took this away and I am not happy with the “new” stuff.
iOS
May 10, 2024
Recent issues ruining good product
My kids love picking different colors and sounds for their nightlight, but all of a sudden I can't change the colors in my routines because I don't have a paid subscription, even though the sounds I'm using are the free, basic sounds.
iOS
May 10, 2024
No way to customize
The old version of the app allowed you to put whatever content you wanted in whatever place it worked best for you. This version limits the placement of content to rigid predetermined steps. It renders the Hatch essentially useless; everything it does can be done on your phone with Spotify. I will not be renewing my subscription.
iOS
May 10, 2024
Great concept but annoying subscription model
I bought the clock a couple years ago and at the time the content library with an additional subscription was very optional. Now, I can't even turn my clock on from the app unless I have a subscription to the content library. Really? Hundred bucks for the hardware and I can't even turn on the clock from the app? I don't need all the content but I'm stuck dealing with it because it was an expensive clock. Really frustrating to just eek out more subscriptions from existing customers.
Android
May 11, 2024
Crashes immediately after connecting.
Hatch Sleep - Product Description
Make space for rest in your life. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest Mini, Rest, and Rest+.

With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including:
– Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up.
– Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time.
– Sunset. Signal to your brain that it’s time to unwind by adding a sunset to your bedtime routine. 
– Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds.
– The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight.
– Wind down for bed with Channels—curated playlists of music, dreamscapes, guided rest exercises, and sleep stories.
– Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore.

Rest Mini is the tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps you fall asleep and stay asleep. Features include:
– 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat.
– Control via app. Control sounds, timer & volume from the other room.
– Custom timer. Set sounds to play for any custom duration, for minutes or hours.
– Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device.

Rest is the original Hatch smart sleep device that parents love. Features include:
– Customizable Nightlight Light library features 10 presets and an in-app color wheel to dial in infinite colors.
– 11 Soothing Sounds
– Time-to-rise program that helps indicate when it's ok to wake in the morning.

Rest+ includes all of the essential sleep features on Rest plus:
– Built-in audio monitor and easy-to-read clock.
– Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours.

Subscription pricing and terms:

Hatch Sleep Membership on Restore 

Available with the Hatch Sleep Membership on Restore, Channels are full of regularly updated playlists of dreamscapes, guided rest exercises, sleep stories and more that are specifically designed for a smooth and easy transition into sleep.
Hatch Restore offers auto-renewing subscriptions. This will continue to give you unlimited access to Hatch Sleep Membership content while you maintain an active subscription. Cancel anytime.


Hatch Sleep Membership on Rest Mini

The Hatch Sleep Membership available on Rest Mini includes a content library full of regularly updated playlists of bedtime stories, lullabies, breathing exercises, & more that are specifically designed for a smooth and easy transition into sleep.

Rest Mini offers an auto-renewing monthly subscription at $9.99/month. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription.

Payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

Read more about our terms and conditions:
Terms of service: https://www.hatch.co/terms
Privacy policy: https://www.hatch.co/privacy-policy

Need help with your device? Contact us with any feedback or comments at hatch.co/support. Learn more about Hatch products at hatch.co.
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