32
poor

Hertz Car Rentals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Maps & Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
84 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
43 Reports
User Feedback
34%
iOS
43 Reports
66%
Android
84 Reports
Hertz Car Rentals - Latest Quality Issues
iOS
May 7, 2024
Terrible quality app
I can only assume you sourced your app developers from fiverr! It doesn't store login details. It constantly displays a nag screen telling me to update the app despite no updates available. It's faster to book a car on the web page or by crawling to my nearest branch with one leg tied to a tortoise. Seriously, at least try to be a player.
Android
May 7, 2024
Keep crashing and saying member login unavaible. Also says there is an update but there is none on Googleplay
Android
May 8, 2024
Unable to log in. I'm constantly being asked to upgrade the app even though it's done
Android
May 8, 2024
A lot of bugs. Rentals not appearing. Keeps asking me to update but it's been updated
iOS
May 8, 2024
Very bad app
Always keeps asking to install a new version but it doesn't exist. Full of bugs, not intuitive and always blocking. Very bad for Hertz business!
Android
May 8, 2024
Nothing works in the app at all. Quite a few error messages, eternal loading times and a hint of a new update that doesn't exist. I would have expected a top app from a company as big as Hertz, but that doesn't seem to be a priority. I wonder how an app like this makes it into the App Store in the first place. 😅
Android
May 8, 2024
This app is not working ,so don't waste your time with it .Even don't waste your time renting from this company,they say free registration and in the middle they ask for the credit card for registration, let me register first then ask me about my credit card, let me see the cars and check the price if I like anything I'll give you my credit card and so on.. this start shows what kind of rent car you are...full of what.. ? Sorry, I don't like it..
Android
May 9, 2024
Keeps telling to upgrade app .
Android
May 10, 2024
Can't find my reservation wich makes the app totally useless. Also app asks for update all the time, despite latest update installed.
Hertz Car Rentals - Product Description
Getting on the road is easier than ever with the Hertz® car rental app. The Hertz app allows you to rent a car, modify reservations, find a location, and redeem Gold Plus Rewards® points wherever you are.

With the Hertz app, enjoy these features:
      ● Reserve a car at any of our 9,700 locations
      ● View, modify, or cancel existing reservations
      ● Access special offers
      ● Find a Hertz location worldwide
      ● Find parking near you
      ● Contact emergency roadside assistance
      ● Sign up for Hertz Gold Plus Rewards®

For Gold Plus Rewards® Members:

      ● Login with your member number to access your points, status, and YTD rentals
      ● Stay signed into your account, making reservations even faster
      ● Use rewards points to reserve rentals with one tap

When you’re enjoying the journey, your entire trip becomes that much better. Download the Hertz app and tap into travel made easy.
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