62
fair

H&M - we love fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
432 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
149 Reports
User Feedback
26%
iOS
149 Reports
74%
Android
432 Reports
H&M - we love fashion - Latest Quality Issues
Android
May 9, 2024
Big bug for a few days. Unable to view the items. A notification is displayed for all items saying that they are no longer available, whereas if you log back in it is available.
Android
May 9, 2024
App is glitching, you authorised 400eur and did not create order, now funds are stuck and you need to reverse them manually; items are still in the cart after purchase, cart doesnt clean up even when purchase is successfull. Complete mess. Please fix your payment provider connection and your cart cleanup.
Android
May 9, 2024
Won't open
Android
May 9, 2024
Often the application does not respond, otherwise the clothes are top 👌
Android
May 10, 2024
the app is mostly bug free, but often slows down or shows blank pages during sales I've noticed. Otherwise it's very convenient for shopping
Android
May 10, 2024
It's so annoying to open a product and see the following message pop up "FASHION IS CHANGING FAST..... It was just there, but it seems that it is no longer available Don't panic. I| There are still a lot of fashion items to explore!" So if I understand correctly the article will no longer be available at all, then why do you leave it on your site? There's no point in filtering by putting the size of the shot. Too annoying.
Android
May 10, 2024
I have a new phone, can't log in to the app. Online on the website yes, the app shows the wrong password.
Android
May 10, 2024
The app bugs! As soon as I click on an article, whatever it is, I have a window that shows "fashion is changing rapidly, it was there.. blah blah blah.." as if the item was no longer in stock when they are new products!
Android
May 10, 2024
It's still hard to open the app.
H&M - we love fashion - Product Description
Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. 
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! 

Imagine yourself browsing our feed and experiencing it live all at the same time.
Sounds exciting? Keep reading!

Our app also comes handy when you’re already inside one of our stores.
Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know!

Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock.

Save the items you love the most in your own list of favourites — just tap the HEART ICON. 

Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events!

Don’t miss out — download the H&M app now!

When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
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