42
poor

Home Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
163 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
78 Reports
User Feedback
32%
iOS
78 Reports
68%
Android
163 Reports
Home Connect - Latest Quality Issues
Android
May 7, 2024
I left my fridge open, but recived no notification. When I've opened application it appears un-logined. What's a point to have "smart" home if it's not reliable at all?
Android
May 7, 2024
A screen widget would be useful, you've fallen behind the LG ThinQ. Besides, it can be, although you could add new recipes. Changing the wallpaper for the oven display, or changing the sounds and in household appliances.
iOS
May 7, 2024
Last update decline
Since the last update, programming the dishwasher has become a crime. Setting the start time by means of the slider is very annoying and inaccurate. Please update as soon as possible to make it easier to set the timer, it's not doable!
Android
May 7, 2024
This app has - benevolently estimated - 15% to do with SmartHome, the rest is reminiscent of a general store with totally superfluous things. "Easy Access" cannot be configured and contains functions that you do not need. I've never seen such a mess before.
Android
May 8, 2024
almost every time you start an app you don't connect, you can't find your device, it's very unreliable. With every app update you have to log in again.
Android
May 8, 2024
Gimmick. Tried to reduce hob using app. Had to 'Confirm new setting on the appliance', pffft. Oven control, allow remote control via the appliance..
iOS
May 9, 2024
My Schedule feature disappeared
Can't find a MySchedule feature to set the operation time.
Android
May 9, 2024
Bad app. Is not very intuitive. Frustrating that you can't combine 15'wash with 1600 rpm. Centrifugation. Stupid.
Android
May 9, 2024
Doesn't work. Says the wifi password is wrong while I have been reconnected to the wifi twice. I suspect it can't handle 5g like most smart devices. Furthermore, cloud junk again. Cloud is not necessary at all, stop that!
Home Connect - Product Description
Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now!

Intelligently connected to your household

Make the best of your home appliances from Siemens, Bosch, Neff, and Gaggenau by connecting them to the Home Connect app.

✓	Control and monitor your kitchen and home appliances
✓	Start, stop, select programmes, or set timers
✓	Get push messages when your programme has finished
✓	Automate everyday tasks and routines
✓	Easier use of appliances via the app
✓	Exclusive in-app functionalities 
✓	Recipes and endless cooking inspiration with Kitchen Stories


Control and manage your smart appliances anytime

Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go.


Be aware of all that’s important

Oh, the fridge door has been left open? When do I need to descale the coffee machine? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: Using remote diagnostics our customer service will help you out with resolving the issue. You can also simply check the manual which is conveniently stored in the app.


Voice-control your household via Google Assistant or Amazon Alexa

Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Google Assistant or Amazon Alexa will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks, like having your coffee made at the same time each working day.

 
Finding the best programme and other little helpers

Dishwasher, dryer, or oven – depending on the appliance and task at hand, the app will recommend the right programme with the ideal settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. And with Coffee Playlist you can even fulfil your guests’ coffee needs to match that cheesecake.

Never run out of dishwasher tabs again

Are you fed up being out of dishwasher tabs over and over again? With Home Connect and our tab counter you will never have to think about it again. Connected to Amazon Alexa and its smart reordering service your dishwasher tabs will be reordered on demand before you run out.


Control your home with your smartwatch

Monitor and manage your appliances with your Wear OS by Google or Fitbit smartwatch. All you need is the Home Connect Watch App for your smartwatch in addition to the Home Connect app.

Is my data safe?

Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connect app is certified by TÜV TRUST IT (Austria).

Do you have any questions or feedback? Drop us a message at service.uk@home-connect.com, we’re happy to hear from you.

Find comprehensive information on Home Connect and all suitable appliances from Siemens, Bosch, Neff, and Gaggenau:

Website: https://www.home-connect.com
Instagram: https://www.instagram.com/homeconnectapp/
YouTube: https://www.youtube.com/c/HomeConnectGlobal/
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