81
good

World of Hyatt | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
37 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
32 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
24 Reports
User Feedback
43%
iOS
24 Reports
57%
Android
32 Reports
World of Hyatt - Latest Quality Issues
iOS
Apr 26, 2024
Not able to log in app
Can not sign in
iOS
Apr 26, 2024
Apple Pay
Reservation with Apple Pay is not possible
Android
Apr 27, 2024
Every time the old version is upgraded, it can't be used normally, which is simply anti-human design, and I really doubt what level of IT team members Hyatt hired
iOS
Apr 29, 2024
Biggest Omission
The app is missing two of the biggest omissions that it could possibly have: The ability to filter by price, and the ability to display prices on the map. It's hard to understand how these necessary and basic things have been ignored by the devs, especially when the website has these features already.
Android
Apr 30, 2024
This app has worked great for the past 2 years, but suddenly last week I get an error saying it is unable to retrieve my latest reservation info. I've uninstalled and re-installed multiple times. My points, awards and activity shows up, but not my future reservations.
iOS
May 2, 2024
App no longer works on my phone
Had to remove the app because it no longer works with my phone. I have IOS 15.8.2. Disappointed.
iOS
May 2, 2024
Biggest Omission
The app is missing two of the biggest omissions that it could possibly have: The ability to filter by price, and the ability to display prices on the map. It's hard to understand how these necessary and basic things have been ignored by the devs, especially when the website has these features already. Edit: Also, in the filter area, add the ability to filter by price and include a 2 sided slider to be able to remove all the extremely expensive and/or the extremely cheap hotels from the search results.
iOS
May 8, 2024
We’re unable to retrieve your reservations info
I can't see all my upcoming reservations at all. I asked your staff many times in the US, but they've ignored this issue. Please fix it immediately! It is very inconvenient for me especially during my stay.
iOS
May 8, 2024
needs improvement
its frustrating
World of Hyatt - Product Description
From travel planning to checkout the World of Hyatt app is here for you, with easy access to more than 900 distinctive hotels and resorts, plus a suite of powerful features right at your fingertips.  Not a member yet? Join and instantly make travel more rewarding.

FEATURES
• Enjoy exclusive member rates
• Use your World of Hyatt points to book stays
• Explore our hotels with photos, hotel details, offers, local area attractions and more
• Save your favorite hotels for future quick booking
• Add your reservations and World of Hyatt membership card to Apple Wallet
• Check-In/Express Checkout: Bypass the front desk when you arrive and depart
• Real-Time Charges: View your room charges during your stay
• Past Activity: View and download folios from previous stays

Make the most of your stay. 
• Guest Requests: Request items to your room, such as towels and toothpaste (supported at 300+ hotels)
• Hyatt Mobile Entry: Use your device as your room key (available at select hotels)
• Google Chromecast: Stream your favorite shows right to your room’s TV (available at select hotels)

Access your account instantly.
• Track your progress toward elite tiers and Milestone Rewards
• View your current benefits and explore other elite tier benefits
• Track your progress toward free night Awards via our Brand Explorer
• Access your available earned Awards


When booking through our app, you’ll always receive the best published rate without any booking fees at our more than 900 hotels across Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Hyatt House®, Hyatt Place®, Joie de Vivre® and Hyatt Residence Club®. 

WORKS ON APPLE DEVICES 
- iPhone® and iPad®
- Apple Wallet: Add your confirmed reservations and your World of Hyatt membership card
- Face ID/Touch ID on iPhone and/or iPad for easier, faster sign-in

- Available in English, Spanish, German, French, Japanese, Chinese (Simplified and Traditional) and Korean
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