Quality degradation at IBKR Mobile - Invest Worldwide  
Users report higher volume of Quality Issues than usual
54
fair

IBKR Mobile - Invest Worldwide | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
126 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
44 Reports
User Feedback
26%
iOS
44 Reports
74%
Android
126 Reports
IBKR Mobile - Invest Worldwide - Latest Quality Issues
iOS
May 6, 2024
Not able to place order because “inaccurate account information”
I tried to place some options for hedging my shares before the earning but the IBKR app keeps telling me that my account information is inaccurate. I kept correcting my account information for several times and it still rejects my order. I tried to call ibkr customer services but they are all busy. This is really frustrating. The security should never be an excuse to limit the freedom of trading.
iOS
May 6, 2024
Nope.
One of the most infuriating experiences I've encountered, from start to finish. Basically have to navigate a maze/complete a quiz to do anything. UI is abysmal, there are countless better options out there.
Android
May 7, 2024
It has a lot of flaws, above all it is mega slow when it comes to buying and selling, it forces you to approve so much legal nonsense every time you make a move that when the time comes to make the purchase the price of the stock is no longer interesting, that is, you have lost the opportunity... Not to say that the stop loss is a chimera, you put it in and sometimes execute it, but normally the stock keeps going down, you trusting the stop, with it when you arrive they have fleeced you why the stop was not executed
iOS
May 7, 2024
No chart
I upgraded the app but now seems the chart was removed with the home tab… I miss the chart
Android
May 7, 2024
New interface is not smooth to navigate, lacks UX features such as swipe to navigate between tabs, sort by option expirations, and many other small features. I have been trading for many years on the old interface, this new interface too much emphasizes features not frequently used for trading such as fund deposit and close all positions. Furthermore, numbers and button positions were moved around for no apparent reason. Please allow us to revert to old version of the app.
Android
May 9, 2024
It's a crap app as soon as the user believes and I went to enter and it didn't let me in anywhere, I don't recommend it, there are better
Android
May 9, 2024
What happened to the UI this week? Completely unusable now and moving to another platform today.
Android
May 10, 2024
Android devices can't turn on ib key two-factor authentication, it's hard to use, but it can be opened after trying to use the iPad, so that the transaction must first go to the iPad authentication verification code, huge trouble, the app is too bad, and the Android version is difficult to use
Android
May 10, 2024
It is a good broker, but very restrictive with so much permission, for example tam simple as using a long call or a pull sell basic strategies to generate Cash Flow and does not let me trade missing out on many investment opportunities is frustrating.
IBKR Mobile - Invest Worldwide - Product Description
An intuitive, ergonomic mobile trading platform. Monitor market activity and trade with real-time quotes, charts, and market scanners. Both standard order types and complex option spreads are supported.

Thinking about opening an account at IBKR? Take our mobile platform for a test drive: no registration or username is required to log in and view unlimited delayed quotes.


DISCLOSURES

INVESTING IN FINANCIAL PRODUCTS INVOLVES RISK TO YOUR CAPITAL.

YOUR INVESTMENTS MAY INCREASE OR DECREASE IN VALUE, AND LOSSES IN DERIVATIVES OR WHEN TRADING ON MARGIN MAY EXCEED THE VALUE OF YOUR ORIGINAL INVESTMENT.

IBKR’s services are offered through the following companies, depending on your location:

•	Interactive Brokers LLC 
•	Interactive Brokers Canada Inc. 
•	Interactive Brokers Ireland Limited 
•	Interactive Brokers Central Europe Zrt. 
•	Interactive Brokers Australia Pty. Ltd. 
•	Interactive Brokers Hong Kong Limited 
•	Interactive Brokers India Pvt. Ltd. 
•	Interactive Brokers Securities Japan Inc. 
•	Interactive Brokers Singapore Pte. Ltd. 
•	Interactive Brokers (U.K.) Ltd.

Each of these IBKR companies is regulated as an investment broker in its local jurisdiction. Each company’s regulatory status is discussed on its website. 

Interactive Brokers LLC is a SIPC member.

*Lowest Cost Broker according to StockBrokers.com Online Broker Survey 2022.
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