91
epic
iHerb | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
21%
Android
578 Reports
578 Reports
iOS unitQ Score
iOS User Feedback
79%
iOS
2218 Reports
2218 Reports
User Feedback
79%
iOS
2218 Reports
2218 Reports
21%
Android
578 Reports
578 Reports
iHerb - Latest Quality Issues
Android
May 8, 2024
everything I ordered till now was origenal and safe for health, im obssessed with reading the ingredients before I buy anything to make sure its not harmful. so I trust iHerb products. almot u can find anything for skin, hair, supplements .sometime I find the pricese litel bit high for my budget hhhhhhhh, thanks alot anyway.
iOS
May 8, 2024
It’s not smooth enough
The app is pretty good, but there is one problem for my opinion When I use this application.. it feels like I am in a weird website Try to make it more smooth and easy on the because there's a lot of things in the screen and it's really hurting my eyes🙌🏼
iOS
May 8, 2024
Xenia
I deserve free shipping and at a payment station charging me 25 ₪ is really wrong and unfair!
iOS
May 9, 2024
I can't pay.
Payment is not possible for both the web version and the app version (as of May 9, 2024) Even if you register a new credit card, it will not work. Is it some kind of bug??
iOS
May 9, 2024
Great Online store with lots of health products but import taxes are after you paid for your items!
The app itself is good, the product line is extensive and the pricing is very good. However if you live abroad (Europe) additional import taxes are charged and it's high and pricey. However if you really want the items this is one of the few ways to acquire it. It's a shame there's a price limit to the shipping costs with DHL of €133. Anything above that gives errors in the cart.
Android
May 9, 2024
Kyc creating lots of problems If you are living on rent they will reject your orders
Android
May 9, 2024
I place a order, never received products , but said that it was delivered can't get a hold of customer service no phone . chat does not work so YES THEY GOT ME SO DONT DO BUSINESS WITH THEM .!!!🤬
Android
May 9, 2024
On some occasions the system crashes and does not let you see a product and it is necessary to leave the application and re-enter, that's why I don't give it 5 stars 🌟 🤷, it also causes that when making the payment the system fails and the product is charged twice even if it is returned but it is annoying.
Android
May 9, 2024
Terrible customer service, just bots and ignore you, don't buy here
iHerb - Product Description
iHerb is a United States-based retailer that sells more than 30,000 natural products across 1,200 popular brands. Since 1996, iHerb has been the global leader in health and wellness, with products that range from vitamins and supplements to grocery, beauty, and self-care. The iHerb App is your one-stop shop for all of your daily essentials to live well and stay healthy. SHOP ANYTIME, ANYWHERE With shipping to over 185 countries, iHerb offers 34 localized payment options in 74 currencies, more than 40 shipping carriers, and 24/7 virtual customer support chat. FAST, AFFORDABLE SHIPPING AND EASY RETURNS Orders ship fast and at low rates, with free shipping to 50+ countries. If you are unsatisfied, submit your request within 60 days of purchase for hassle-free returns. WEEKLY SALES Save 10%-50% off on well-known brands each week and get competitive prices compared to other retailers. Opt in to receive push notifications to receive exclusive app-only offers! PRODUCTS YOU CAN TRUST All orders are shipped by iHerb from our climate-controlled fulfillment centers to guarantee product quality. SHOP BY CATEGORY Shop by Supplements, Sports Nutrition, Bath, Beauty, Grocery, Baby, and Pets. • Supplements: Add popular vitamins and natural products to your daily routine. • Sports Nutrition: Find protein powder, BCAAs, and more for fitness, workout, and health enthusiasts. • Bath: Pamper yourself with body and hair care, aromatherapy, and more. • Grocery: Stock your pantry with healthy favorites. • Baby: Everything you need for a happy and healthy little one. • Pets: Must-have items for your furry friends — from treats to grooming supplies. REWARDS Share iHerb with others and offer them great discounts while getting rewarded. FIND AUTHENTIC REVIEWS Explore thousands of reviews on popular products. We allow reviews only from customers who have ordered the specific product from iHerb — so you can make smarter buying choices. SHOP IN 14 LANGUAGES Enjoy the app in your language (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, Spanish, Hebrew, Ukrainian, Thai, and Indonesian).
All intellectual property rights, including trademarks and word marks, are the property of respective owners