Quality degradation at ImmoScout24 - Immobilien  
Users report higher volume of Quality Issues than usual
46
poor

ImmoScout24 - Immobilien | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
87%
Android
188 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
28 Reports
User Feedback
13%
iOS
28 Reports
87%
Android
188 Reports
ImmoScout24 - Immobilien - Latest Quality Issues
Android
May 7, 2024
In itself, this would be a good app to help you find a property. But I don't get anything out of it if the providers, especially the real estate agents, only post sample photos and prices on request. A filter that allows you to filter out such offers would be very useful.
Android
May 7, 2024
App is really not bad, but customer service is terrible! Arrogant! Ignore my questions! I'm helpless! I'm trying to cancel plus service. It didn't work out for me. Contacting customer service makes it even worse!! No ski jump information to get!! I can't get an answer in chat anymore! Just ignored!!! Bad!!! Hands off won Member Plus!!!! Just rip it off!!!
Android
May 8, 2024
Unfortunately, most interesting listings cannot be contacted without an expensive subscription. Incomprehensible to me what you should pay at least 30€/month for. Have found the apartment on a free platform. There we contacted the landlords.
iOS
May 8, 2024
terrible
The app, especially the tenant plus area, is absolutely poorly done and confusing. Nothing works and that for a lot of money. Never again!
Android
May 9, 2024
So bad! If you pay something every month, you have money for the app, but the app shows no understanding and makes it difficult for homeless people to search, write or, if possible, support me to demonstrate through the rating that they don't deserve 5 stars
Android
May 9, 2024
I paid 29.99€ fees, but,if I find apartment and give messageto landlord, not landlord, answer me. I am looking for 3 room apartment 60-70 meters but I get advertising 2 rooms or 1 room apartment or 40 .90 meters, ...... . Too bad, I paid money for nothing. I don't want to pay money again this month Zand vakili 08.05.2024
Android
May 9, 2024
Why can't you see pictures of deleted apartments anymore? Classifieds also manage to provide a function for deactivations. The only thing to avoid is that new interested parties always apply. Very user-unfriendly that after an application, if the provider deletes the ad, you can no longer see what you have applied for, despite the Plus subscription.
Android
May 9, 2024
SCRAP!!!! It twists and turns and turns. Despite the flawless Internet, the app does not start!!!
Android
May 9, 2024
I haven't changed my name or password, and I haven't been able to log in for a month. Password reset also does not come to the email, although letters, ala I have to pay, go without problems. I want to unsubscribe, but I just can't log in to my account... At the same time, a premium account was bought, and there are practically no answers from landlords...
ImmoScout24 - Immobilien - Product Description
Whether renting, buying, or selling, either privately or commercially: We are Germany's number #1 for real estate! 

Looking for a property for rent? Search for your dream home quickly and easily in our app. Just enter your search criteria – done. 

Are you looking for a property for sale? Find your new home: Whether it's an apartment, terraced house, detached house or villa - you'll find a wide selection on our platform. 

Or do you want to rent or sell a property? With the high reach of ImmoScout24, you can easily find the right tenants and buyers. Simply create a property ad in the app.

Narrow your search:
Search with many filter options (including apartment size, number of rooms, equipment criteria) near your current location, near a specific address or simply draw an area on the map.

Travel time calculator:
Let us calculate the travel time from the property to the places that are important to you (e.g. work, daycare, school...) right in the app.

Shortlist:
Keep track of already contacted and saved objects. Invite a person to share your shortlist with so you can keep track of your favorite properties.

Personal profile:
Create and edit your profile in the app and increase the chances of getting your dream property as soon as you make contact.

Messenger:
Communicate quickly and securely with providers via our messenger - directly in the app. Thanks to instant notifications, you're always up to date and can reply to messages immediately.

Push notifications:
We make sure you don't miss anything. Just save your search and as soon as a new property matching your search criteria is published, you will be informed via push notifications. This way you can react quickly and apply right in the app.

Plan your relocation:
Create a free letter of cancellation for your current apartment. You can also get free cost estimates and compare prices for moving companies and save up to 40% on your move.

Financing:
Try out different financing scenarios in our app and get different offers. We will search for suitable offers for your real estate financing.

Find a real estate agent:
Receive agent recommendations for the sale of your property or find an agent yourself in our realtor-network.

Keep track of the property value:
For owners, every decision to sell a property begins with an examination of the property's value. Our free “Preisatlas” offers a starting point. You can also request a personal and free real estate appraisal.

Live viewing:
As a provider of a property, simply offer the showing via video call so that interested parties can participate from anywhere.

Chargeable services for tenants and buyers:
Present yourself in the best possible light with the digital application package. In the package, you can file your proof of income and your SCHUFA credit check, among other documents.
Your messages to providers are displayed at the top of the ImmoScout24 inbox.
MieterPlus is also very useful during an existing rental contract: tenancy law consulting and lockout insurance services are included.

We are working intensively on further features for our app. We would love to hear your feedback:
app-support@immobilienscout24.de

Your team from ImmoScout24

Contact & Help: https://www.immobilienscout24.de/kontakt.html

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