69
fair
Jetstar | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
156 Reports
156 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
58 Reports
58 Reports
User Feedback
27%
iOS
58 Reports
58 Reports
73%
Android
156 Reports
156 Reports
Jetstar - Latest Quality Issues
Android
May 7, 2024
Can never find any of my bookings via the app. Manually entering them says the booking doesn't exist. Always need to resort to web check-in.
Android
May 7, 2024
Garbage app. Signing in doesn't work at all and for most parts of it, the app is just a mobile website and no real app. No need to install this.
iOS
May 8, 2024
Unable to load trip
Is this company going bankrupt, the itinerary can't be added, and all the sub-pages in the mini program are reporting errors
Android
May 8, 2024
I have had this app on my android phone for a few years and have always been able to do everything through it such as: book flights, get boarding pass. But now I can't even log on. It continually tells me to log on, and still not loggin on. I have tried changing my password, deleting accountz even re installing but to no avail.... such a rubbish app!
iOS
May 9, 2024
Full of errors
When I try to go to the reservation screen, everything is filled in without mistakes, but I can't proceed with an error
iOS
May 9, 2024
App doesn’t work - please fix it!
C'mon Jetstar… people need to use the app to book flights!
Android
May 9, 2024
The screen to view the trip is always loading and there is an error that cannot be displayed, and it is not possible to add a trip
Android
May 10, 2024
Look closely, move Mr./Ms., and you can't go to the seat you want to buy. I have trouble moving. Occasionally, it freezes. It can be used in general. When you receive a notification of a special discount, it is not sold out. I see it hundreds of times, but there is none. It is better not to have expectations.
Android
May 10, 2024
Misinformation. After online check-in, when I send the URL of my boarding pass to my email, it says "Flight GK518 (scheduled departure time: May 11, 20:05)", but it is not the scheduled departure time, but the boarding time. Reservation email and online check-in are also available in G[url]
Jetstar - Product Description
Get ready for take-off with the all-new Jetstar app. Book flights, check-in, manage bookings, receive real-time updates and more. Whether you’re planning a quick getaway or a dream holiday, our mobile app has you covered! What’s new: Get ready to travel and sail through check-in * See your trip details at a glance with all your bookings saved in one place * Easy access to online check-in and (notifications when check-in and boarding opens)/ (Get real-time updates about your flight) * Save your boarding pass to your phone’s Wallet app Search for flights * Sign in easily with your Jetstar account, create an account if you don’t have one or use it as a guest * Browse live flights and packages to find the best deals * Anytime access to your upcoming trips Start planning your next flight and add your favourite extras * Add a Jetstar bundle to get a heap of extra value * Pick just the things you want – Add baggage and choose your favourite seat * Upgrade to business class (when available)
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