26
poor

KFC US - Ordering App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
178 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
44 Reports
User Feedback
20%
iOS
44 Reports
80%
Android
178 Reports
KFC US - Ordering App - Latest Quality Issues
iOS
May 9, 2024
App Barely Functions
Freezes when searching for a store. Freezes when trying to make a purchase. Freezes all the time and usually tomes out. Also sometimes shows normally invisible web form elements, so probably not a native coded app.
Android
May 9, 2024
The app sucks. You can't scan a receipt and they can't scan it at the store so what's the point of this.
Android
May 9, 2024
Can't add flavor to nuggets and no option to select an alternative side dish
Android
May 9, 2024
0 stars.. horrible app. It won't let me pick my store and sent my order to another town and I had to pay...hope whoever got my food enjoyed it. Thanks KFC for no help in my local store.. don't use this app
Android
May 10, 2024
App is horrible. There is no where in the app to cancel an order or even to contact customer service. If the store messes up your order or is closed, you're just stuck.
Android
May 10, 2024
Can't pick options on the app (sauce for saucy nuggets, sides, etc)
Android
May 10, 2024
What's the point of having rewards if you can never use them? Everytime I try to use the rewards points it says "please wait" then nothing.
Android
May 11, 2024
I build up rewards and before I use them the app has lost my info and my rewards. This has happened more than once!
Android
May 11, 2024
It's impossible to make an order or even get rewards 0/10
KFC US - Ordering App - Product Description
Ordering world famous fried chicken has never been easier. Skip the lines and access exclusive deals with the new KFC app. 

One-Click Reordering
All your favorites right at your fingertips.

Order Tracking
Get updates on your order along the way.

Faster Checkout
Quick, easy and contactless.

Stay Connected
Never miss out on the latest KFC products and offers.
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