53
fair
KLM - Book a flight | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
189 Reports
189 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
77 Reports
77 Reports
User Feedback
29%
iOS
77 Reports
77 Reports
71%
Android
189 Reports
189 Reports
KLM - Book a flight - Latest Quality Issues
iOS
May 9, 2024
Frequent outages
Right now, the system hangs so often and I get kicked out.
Android
May 9, 2024
Check-in confirmation but no boarding pass?????
Android
May 9, 2024
Techniek problem, causing unvalid password.
iOS
May 9, 2024
Telephone accessibility poor
Just get kicked out of the queue
Android
May 9, 2024
rarely works, making changes is difficult. poor show
Android
May 9, 2024
I ordered large bag and seats on booking. The app failed to charge for them even they they were showing on the screen. Then had to add them on again post booking at a extra cost.
Android
May 9, 2024
It doesn't allow for several options. Limited app in upgrade features.
Android
May 10, 2024
I find it unbearable that this app is used for advertising purposes. So uninstall it and if I fly with KLM again, I can only install it for the flight if necessary.
Android
May 10, 2024
Reservations made in the "Crown Lounge" do not appear. To be added please.
KLM - Book a flight - Product Description
Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
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