47
poor

LastPass Password Manager | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Productivity
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
60%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
121 Reports
User Feedback
40%
iOS
121 Reports
60%
Android
182 Reports
LastPass Password Manager - Latest Quality Issues
Android
May 7, 2024
It doesn't work
iOS
May 7, 2024
Bad customer support
I used LastPass in several years and I am a family membership user. Recently I lost my LastPass master password on my computer. My iPhone works fine. Since there is no online chat and call number, I have sent email to LastPass support to fix my issue. The customer support shared the guide how to recovery by computer and by phone. Ironically I tried by computer and iPhone, all failed and show error page during the recovery. I lost my iPhone LastPass access as well. I sent a new email for help, the next day I got replied. the support mentioned there are no recovery data detected from my account. if none workable, I can reset my master password but all vault is 0! I lost 400 vaults and some vaults can not be accessed because no verification setup or iPhone number changing issue. What a scam company without saving paid user's data.
iOS
May 8, 2024
My humble honest experience
Thanks to LastPass team, for the free and easy software on which all my passwords and notes are safe. This is true but yet missing… No feed back Have to write my email or user name for every new password Subscription is twice as much others password manager vaults are Can't share my passwords
iOS
May 9, 2024
This app USED to be great. Broken now!
If you want an app that is so secure it takes all of your passwords and won't even let YOU see them, then this is the app for you. It will not accept my master password. It used to allow face ID on the iOS app. What happened to that? This is totally ridiculous. Software Development 101: Test before you release!! I can only imagine how many people have been screwed by the irresponsibility here.
iOS
May 9, 2024
Everything broke
Chrome and Firefox on my desktop, Safari on my laptop, app literally broke and I lost the majority of my passwords. It kept probably 50% of them, of which I can only access via the vault. They don't autofill or populate anything through the extension for any of my 3 browsers. My god, I stuck through the data breaches, slow loading times and high cpu usage because I was too lazy to switch to another password manager. Words can't describe how much I regret sticking with this god awful product
Android
May 9, 2024
Why can't I change my master password??
Android
May 10, 2024
Master password reset impossible via android app, sends the sms, but never gives a place to enter the sms. Thankfully one other device was still logged in so i was able to manually pull all my accounts down.
Android
May 10, 2024
Great saving my passwords, but when it comes to my mobile devices, it drops the ball on everything.
Android
May 10, 2024
Great until you need to recover Master Password. It's an OK password manager and does the job you need it to. However it is a lot more clunky compared to ones like Keeper which I use for personal use. The most frustrating part to last pass is the account recovery if you forget your master password. On the app is constantly says the email isn't setup for email recovery (it is). The website gives you a verification code then instead of loading the vault, tells you the masterpassword is invalid.
LastPass Password Manager - Product Description
LastPass is a password manager that secures your passwords and personal information in an encrypted vault. As you visit apps and sites, LastPass autofills your login credentials. From your LastPass vault, you can store passwords and logins, create online shopping profiles, generate strong passwords, track personal information securely in notes, and more. All you have to do is remember your LastPass master password, and LastPass will autofill web browser and app logins for you.

Stop getting locked out of your online accounts or struggling with frustrating password resets. Let LastPass remember your passwords for you and keep you safe online.

NEW TO LASTPASS?
Download LastPass now and get the protection you need for your online information.

- Store usernames and passwords for all your online accounts securely in your LastPass encrypted vault.
- Autofill your usernames and passwords in apps and websites. Simply launch your apps or navigate to a sign-in page and LastPass will fill in your credentials.
- Automatically save usernames and passwords to your vault in Safari and other mobile browsers.
- New! LastPass now offers a mobile Safari extension that simplifies filling, generating, and saving of credentials directly from your Safari browser.
- Never forget a password again. Only remember your LastPass master password and LastPass secures the rest.
- With automatic device sync, anything you save on one device is instantly available on other devices.
- Securely store information like credit card numbers, health insurance cards, and notes in the encrypted vault.
- Safely and conveniently share passwords with others, such as the cable login or Wi-Fi password. 
- Create secure passwords in one click with the built-in password generator.
- Multi-factor authentication (MFA) secures your password vault to add a second layer of protection to your account.

LastPass never has the key to your encrypted data, so your information is available to you, and only you. Your vault is encrypted with bank-level, AES 256-bit encryption.

Trusted by Millions
- Trusted by 33+ million users and 100,000+ businesses
- LastPass has been highlighted in PCWorld, Inc., PCMag, ITProPortal, LaptopMag, TechRadar, U.S. News & World Report, NPR, TODAY, TechCrunch, CIO, and more!

Get more with LastPass Premium:
LastPass offers a free 30-day trial of our Premium solution. With our LastPass Premium and Families, you will benefit from:
- Unlimited device type access from any operating system
- Unlimited sharing of passwords, items, and notes
- 1GB encrypted file storage
- Premium multi-factor authentication (MFA), like YubiKey
- Emergency access
- Personal support

Your subscription will automatically renew every year and payment will be charged to your iTunes account within 24 hours prior to the end of the current period. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Any unused portion of a free trial will be forfeited when you purchase a subscription. You can turn off auto-renewal by going to your Account Settings after purchase. No cancellation of your subscription is allowed during the active subscription period.

Terms of service: https://www.logmeininc.com/legal/terms-and-conditions

Download LastPass today for simple, secure access to your passwords!

Give us feedback
Keep the feedback coming! Join the conversation by providing feedback, giving product suggestions, or asking questions in our online community: https://bit.ly/3NP56M0
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