48
poor

LG ThinQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
80%
Android
1656 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
422 Reports
User Feedback
20%
iOS
422 Reports
80%
Android
1656 Reports
LG ThinQ - Latest Quality Issues
Android
May 10, 2024
can't use without adding a location
Android
May 10, 2024
Heys its already 2024, still no dark mode?
Android
May 10, 2024
No work on Samsung tab.
Android
May 10, 2024
The app hasn't got any delete account option in case you setup something wrong and you want to reset. It is very bad designed
Android
May 10, 2024
Very late pair and response
Android
May 10, 2024
Unable to add a device without WiFi
Android
May 10, 2024
I can't connect my washing machine because I use 5G. In the update prior to the latest version it did let me. Now I lose the ability to download programs, so I lose features. I have a washer-dryer purchased in 2023 and I can't connect it to their app because I'm using 5G. It doesn't make sense.
Android
May 10, 2024
Useless as most LG software Says it needs to be on same network. Only it is on same network, both phones and tv.. Yes I did check.
Android
May 10, 2024
The remote start control is not fixed.
LG ThinQ - Product Description
Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ.

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The following access permissions are necessary for the ThinQ app. 
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")

[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis

• Local Network
- To obtain the device connecting Wi-Fi info when adding devices

• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• HomeKit
- To add IoT-based products
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