Quality degradation at Lime - #RideGreen  
Users report higher volume of Quality Issues than usual
50
poor

Lime - #RideGreen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
465 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
156 Reports
User Feedback
25%
iOS
156 Reports
75%
Android
465 Reports
Lime - #RideGreen - Latest Quality Issues
Android
May 9, 2024
On April, 30,2024 I only made one ride of $10.38 then when I checked my bank account I had a charge for $35.61 I tried getting my refund and I even e-mailed screenshots with proof and whoever ever is on the other end does NOT want to give me my refund!!!
Android
May 9, 2024
I am giving one stat because i hve attached the bank card now i want to remove but its not alowing me to del
Android
May 10, 2024
Either it does not display scooters on the map, or it is not possible to log in...
Android
May 10, 2024
It is not possible to use it while roaming. There is a network error and it doesn't work at all. Near the house, the house's Wi-Fi worked normally, but as soon as I got out, the problem happened. I paid for 180 minutes, but I just blew my money. It's ridiculous that it can be used all over the world, but it doesn't work in roaming state.
Android
May 10, 2024
Dirty app, scooters are usually broken or drive less
Android
May 10, 2024
Lime has committed itself together with ATAC to allow those in possession of the annual metro pass to use the scooters. Despite repeated requests, Lime never responded to the forms I submitted. Shame
Android
May 10, 2024
Higher price than the designed
Android
May 10, 2024
For now I have found them perfectly functional, the only problem, they are always very dirty (baskets full of things thrown away by the bad people). Some have a very hard closure to adjust the saddle
Android
May 10, 2024
Very pool connection just can use at wifi i need Refund
Lime - #RideGreen - Product Description
You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter! 

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice 
https://www.li.me/legal/privacy-policy/ 

Step 2 
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
Want to improve your unitQ Score by 20% within 30 days?
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