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Loóna: calm, relax and sleep | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 7 Days

Category: Health & Fitness

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

48%

Android
48 Reports

iOS unitQ Score

iOS User Feedback

52%

iOS
53 Reports

User Feedback

52%

iOS
53 Reports

48%

Android
48 Reports

Loóna: calm, relax and sleep - Latest Quality Issues

iOS

Apr 29, 2024

I miss the old version

I have been a longtime user of the Loona app. It was a beautiful way to fall asleep. But the set up now means I can't skip to sleepscape episodes that interest me, and now I have to repeat ones that I have already completed. It has honestly ruined it for me. I won't be renewing my subscription as it is. Absolutely loved when I could choose my own sleepscape and progress saved.

Android

Apr 30, 2024

Scapes won't load and there's no customer service

Android

Apr 30, 2024

be warned that their refund policy is entirely non-refundable and can easily go from a free or one dollar trial into a sudden 60-100 dollar bill depending. You cannot get that money back unless you go through your card and ask them to get the charges reversed. Don't waste your money or time. White noise and story content is available on YouTube for free. I'd give them zero stars if I could.

Android

May 1, 2024

In real life, the app is fantastic. There are so many great deals. But on everything that is offered, if we omit the music, and the first free escape which is 15 minutes long, everything, I mean absolutely everything is conditional on the subscription. So I'm not saying that the subscription is not an option but even if we wanted to do it, seeing that everything is blocked and conditioned is disgusting a lot. Leave at least a little bit wider for free users.

iOS

May 2, 2024

Used to love this app. Disappointed in the changes

I used to love this app. I've had it for a few years and they changed some things recently that I don't like.. Now I can't pick which dreamscapes I want. I have to follow a map and I don't like that. For as much as it costs I want to go back to picking my own stories. Also, now my character is sleeping?? so I can't do anything in the app when I wanted to use it to fall asleep. Please go back to the old version

Android

May 4, 2024

it said I would have a 7 day free trial and it would alert me by email 5 days beforehand that the free trial was ending. well I downloaded the app yesterday started the free trial was was billed the whole 40$ same day. I am very disappointed.

Android

May 5, 2024

I can't cancel my subscription, and I don't know how to contact the authors to help, SO ONE BIG MINUS.

iOS

May 7, 2024

Love it but

They promise new escapes every month but that isn't the case. Love it but keep your promise please!

iOS

May 9, 2024

Pay wall

Such a big pay wall they give you three stories and one soundscape what the F

Loóna: calm, relax and sleep - Product Description

- WHAT IS LOÓNA?
loóna is the first app that lets you quickly disconnect from a long stressful day and get in the right mood for sleep.

- SO, IT'S ANOTHER SLEEP APP, RIGHT?
Not exactly. loóna isn’t a list of direct go-to-sleep techniques, but rather a mood-altering app that helps you to stay calm during the day and prepares you emotionally for going to sleep in the evening.

- WHY IS BEDTIME MOOD IMPORTANT?
Negative emotions we accumulate during the day are processed and consolidated by our brain during sleep making them more difficult to disassociate from when faced again in the future. Moreover, feeling angry, anxious, down, or, the opposite, excited, and elated, is likely to affect latencies to sleep onset and REM-sleep. People mistake it for the symptoms of a sleep disorder, but in reality, they just may be in the wrong mood for sleep.

- HOW DOES LOÓNA WORK?
From the wake up and during the busy day Loóna will support your emotional states with playlists and immersive stories. Each night you’ll have a recommended escape. An escape is a guided session that combines activity-based relaxation, storytelling, and sounds in a unique way. Complete it to shut the frantic world out, reset your mind, and create the perfect mood for sleep.

Loóna saves your escape sessions to your Apple Health app.

The upgrade to loóna PLUS provides access to the entire collection of escapes. Our subscription options are: 1-month subscription,3-month subscription and 1-year subscription with a 7 day trial, (price may vary by location).

Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

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