58
fair

Lydia - Current account | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Fair
 
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Epic
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Android unitQ Score
Android User Feedback
78%
Android
120 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
33 Reports
User Feedback
22%
iOS
33 Reports
78%
Android
120 Reports
Lydia - Current account - Latest Quality Issues
iOS
May 6, 2024
Non-existent support service
After multiple email exchanges, I still don't have a clear answer to my question and end up not answering anymore.
Android
May 7, 2024
The communication about usage is horrible nothing works and it's an obstacle course to be in contact with a human being, I thought having customer service over the phone was mandatory?
iOS
May 7, 2024
nobody
Routine check-up that lasts too long. I don't recommend this neobank at all. Freezes accounts for no reason
Android
May 9, 2024
Good application, despite some slowdowns on my xiaomi
Android
May 9, 2024
I can no longer access my Lydia account... Awesome. The app asks me to pass a video check to access without a password when I didn't ask it for anything! I try to pass the check, I center my face but nothing helps, it doesn't seem to detect my face!
Android
May 9, 2024
I can't access my account. What for?
Android
May 9, 2024
Difficulties of use, inconvenient handling from the updates
Android
May 9, 2024
Application that has become a bank, and therefore has become null..... Change of IBAN by becoming a bank. No one, it's up to us to take all the steps to change when we haven't asked for anything. I have to receive a transfer, unfortunately the person did it on the old IBAN (by mistake).the champions at Lydia announce 10 to 15 days to return the money to the sender.... What are they doing in the meantime with the money?? We wonder, but it must surely pay off for them... Run away, I advise you N26!
Android
May 10, 2024
Be careful, this online bank is a scam!! At the time of writing we are on May 9th, I have put 200€ in my account on the 6th and from the 6th to the 9th I have already had more than 6€50 in fees!!! In 3 days! Whereas I haven't exceeded my ceilings or anything!!! It's unacceptable, I really think to close this account which only serves to lose money! If I had known I would never have installed this online bank, very bad choice.
Lydia - Current account - Product Description
After having revolutionised payments between millions of people, Lydia is now reinventing their bank account.

In a few seconds you can:
- Pay any contact with a phone number free of charge and securely.
- Request a reimbursement from a friend or share a bill.
- Collect money for all your events with money pools.

Lydia is now revolutionising your current account:
- Spend your money from Lydia via our physical cards or Internet Visa.
- Forget about unpleasant surprises abroad, your payments and withdrawals are free of charge.
- Enjoy contactless, with no limit on the amount, for all your purchases via Google Pay.
- Track your balance, and receive instant notifications for each of your payments and bank transfers.
- Create sub-accounts to better organise your money, or shared accounts to facilitate your spending as a couple, as a roommate or as a family.

But also…
- Secure your internet payments with Internet Cards
- Connect all your bank accounts to Lydia, in order to only use one app.
- Take a personal loan easily

The decision to grant or not a credit as well as the conditions for granting it are defined by our credit partners and depend on several criteria, including income and living expenses.
Before granting any credit, the lending institution will inform the borrower of all the terms and conditions of the credit, such as the annual percentage rate of charge (APR) and the repayment terms.
The loans that can be subscribed via the Lydia application have a minimum duration of 90 days and a maximum duration of 36 months. The minimum APR is 13.90% and the maximum APR is 20.79%. In all cases, the APR cannot exceed the usury rate determined by the Banque de France.
Below is an example of a credit that can be granted:
Credit amount : € 300.00
Credit term : 90 days 
APR : 20.33%
Management fees : € 8.79
Instant reception fees (optional) : € 0.30 
Amount of fees paid right away : € 9.09
Amount repaid per month : € 100.00
Total cost of credit : € 309.09

100% secure, the Lydia app is developed in Paris by a passionate and independent team, complying with the latest banking and IT security standards. Lydia respects your privacy and the European GDPR directives.
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