45
poor
M1: Investing & Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
34 Reports
34 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
31 Reports
31 Reports
User Feedback
48%
iOS
31 Reports
31 Reports
52%
Android
34 Reports
34 Reports
M1: Investing & Banking - Latest Quality Issues
iOS
May 4, 2024
Forced Updates = COMPLETELY unusable app
Thanks for needlessly locking users out of the ENTIRE app just because they choose not to update their phone. I can't even install the App Store update without also being forced to install iOS 16. Ridiculously unnecessary and unfounded for such a basic app.
iOS
May 5, 2024
I guess I’ll use Robinhood 🤷🏻♂️🤷🏻♂️🤷🏻♂️
I just downloaded the app and was trying to create a profolio. But I'm unable to do so. The save button does not work.
iOS
May 7, 2024
Ick
App started out great and has just gotten worse and worse as time has gone on. They don't listen to customer feedback instead do whatever they want to maximize the profits. Pretty gross.
Android
May 7, 2024
Used to be a good company but they closed my credit account with no warning at 12 am and cited an income that I hadn't updated in over 2 years as the reason.
iOS
May 7, 2024
run away
[phone] has no interest in providing for you as a client. My experience with [phone] includes: -highly restricted and poorly executed asset management -industry worst pace of transactions -horrendous customer service -punitive and retalitory practice -non-existent communication -steady discontinuation of features -steady elimination of perks once signed up -extremely buggy app and site -zero options for accessing cash -M1 upholding position of fraud with scammers and using accusatory language with their client When [phone] began, they got off on the right track by offering options of positive impact to clients. Their system was inefficient for active asset management yet moderately effective and rewarding so tolerable. However, the speed of transactions is an industry worst pace and any request of cash can take weeks IF you are able to reach the shadow departments which grant you the privilege to utilize your own money. Further, [phone] eliminated the card that allowed you to access cash more readily so there is no way to access your cash other than weeks long transfers (supposedly cash cards are returning yet with no perks or features whatsoever). Customer service is extremely difficult to contact and if you do contact them, they will drop your call, mislead you, deny you your rights as guaranteed by the federal government as a consumer. If you dispute a charge, no matter how much evidence you have - they will not side with you if the other party who commited fraud against states anything slightly in their own favor. You will not get your money back unless you escalate significantly and it will likely take you close to a year for something that most banks or creditors will solve for you instantly. They will mark your account for deletion if you attempt to enact your rights. The app and website often glitch and will not perform as instructed. They remove most features and perks once you are signed up. There is nothing to like about [phone]. They offer zero competitive or meaningful advantage over other options. I recommend you try any of those. I have used nearly every major bank, creditor and brokerage. This is by and far the worst.
Android
May 7, 2024
This used to be a 5 star review. I really enjoyed the ride while it lasted but im done with [phone]. There is nothing special about them anymore. I can get fractional shares with no broker fees anywhere now. They just canceled my credit card without warning and the reason provided was lack of assets under management and low income. I was considering bringing my 401k over but Im all set. Maybe ill come back one day. Im not as mad as I am disappointed
Android
May 7, 2024
Do Not Use [phone], I was a investor with them for over two years and all of a sudden they close my credit card without notice and only tell me it because my investment amount $6500 and income is too low around $48000 yearly. They refuse to give me any help, I was a paying customer and they treated me like trash. I can't thrust them with my money anymore and you shouldn't either, which is a shame it was a good brokerage.
iOS
May 9, 2024
Not for the average user now
When this app first started it was for the people that could only put a bit of money in at a time. It was great and rolled out new features that were great too. As of the last few months they've steadily got rid of features and decided that unless you've invested a ton with them they don't want your business in some of their other features such as the credit card that they've forcibly closed on some of us with no warning. I'd avoid this app until they set their path straight or unless you can invest 100k minimum.
iOS
May 9, 2024
Getting Worse RUN!!! -Update
Hey y'all, I used to be a huge advocate for [phone] their pies are amazing, and the list of options they have for investors is incredible with their credit card or margin accounts. Lately they have changed… I wish I could see a brighter future with them but their customer service is terrible and have told me that the problems I face were decisions from corporate officers. They closed down a litany of credit cards for little to no reason (check out the [phone] subreddit). I felt like the idea to be on the consumer side but now they are doing things I am very displeased with. This comes from someone who absolutely LOVED them. Hopefully they go back to their roots and offer a solid checking account with partners for access to cash, and increase the effectiveness of pies.
M1: Investing & Banking - Product Description
M1: THE FINANCE SUPER APP. Build and manage your wealth from the convenience of an automated, intuitive platform. Hundreds of thousands of investors trust M1 with over $6.5B in assets. INVEST Invest with an individual, joint, trust, or custodial account. Or open a Traditional, SEP, or Roth IRA or rollover a 401(k). Choose stocks and ETFs with an intuitive Pies interface; let our automated tools handle the buying and selling. Pre-built Expert Pies help you invest according to your values, risk tolerance, retirement plans, and more. Fractional shares let you invest as little as one dollar for more power and flexibility. One-click rebalancing makes sure your investments match your goals. With M1 Plus, get exclusive features and perks throughout your account for just $10 a month, after your three-month free trial. BORROW Borrow against your investments easily with M1 Margin Loans. Rates from 7.25%-8.75%*. Access funds in minutes for more liquidity without selling off your securities. Funds available in minutes in M1 Spend or M1 Invest accounts, available in 1-2 business days in external banks. THE OWNER'S REWARDS CARD Earn and reinvest cash back as you like with the Owner’s Rewards Card. Get standard rewards of 1.5%, or earn 1.5-10% with M1 Plus.*** You can automatically reinvest your rewards money to build wealth-even as you spend it. CRYPTO M1 Finance now offers investing in cryptocurrencies, including BTC and ETH. You can now make Crypto part of your long-term investing strategy, invest automatically in custom pies, commission-free. M1. BUILD AND MANAGE YOUR WEALTH. ACCOUNT PROTECTION M1 Finance LLC, Member of SIPC. Securities in your account protected up to $500,000. For details, see www.sipc.org. All M1 High-Yield Savings Account(s) deposits are FDIC insured up $5 million.³ --- Additional DISCLOSURES For full list of fees visit M1 Fee Schedule at https://m1.com/legal/disclosures/misc-fees/ See disclosures in the final screenshot above or visit https://m1.com/legal/disclosures/ M1 refers to M1 Holdings Inc., and its affiliates. M1 Holdings is a technology company offering a range of financial products and services through its wholly-owned, separate but affiliated operating subsidiaries, M1 Finance LLC and M1 Spend LLC. Must be 18+ and US resident to open an account. M1 Plus is an annual membership that confers benefits for products and services offered by M1 Finance LLC and M1 Spend LLC, each a separate, affiliated, and wholly-owned operating subsidiary of M1 Holdings Inc. "M1" refers to M1 Holdings Inc., and its affiliates. Brokerage products and services are not FDIC insured, not bank guaranteed, and may lose value. M1 Finance LLC, Member FINRA / SIPC. M1 is not a bank. M1 Spend is a wholly-owned operating subsidiary of M1 Holdings Inc. M1 High-Yield Savings Accounts are furnished by B2 Bank, NA, Member FDIC. ***Credit Card not available for US Territory Residents. The Owner's Rewards Card by M1 is Powered by Deserve and issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. Review Cardholder Agreement and Rewards Terms for important information about the Owner's Rewards Card by M1 All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. © Copyright 2023 M1 Holdings Inc. App distributed by: M1 Finance LLC; 200 N LaSalle St., Ste. 800; Chicago, IL 60601; United States
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