Quality degradation at Macy's  
Users report higher volume of Quality Issues than usual
46
poor

Macy's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
36%
Android
83 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
149 Reports
User Feedback
64%
iOS
149 Reports
36%
Android
83 Reports
Macy's - Latest Quality Issues
Android
May 9, 2024
I just wanted to make a payment with a debit card and it asks for all the bank information and never gave me the option to do so.
iOS
May 9, 2024
My stars rewards never get me points
I have shop with Macy's foe while and have never received any points
Android
May 9, 2024
I spend 3 hours trying to add a payment method , unable to do it , Macy's app is a nightmare.
Android
May 10, 2024
It doesn't work, it doesn't leave 💩 you
Android
May 10, 2024
Horrible. I constantly have to change password to be told wrong password. Finally called and was told to uninstall app and use laptop which is not as convenient. I now think twice before using my credit card. I don't want to lug out my laptop to pay it off or just to browse the sales etc...
Android
May 10, 2024
Horrible. I get alerts every minute. I want Off!!!
Android
May 10, 2024
looking for my package. this is just another site to purchase.
Android
May 10, 2024
Doesn't let me log in.
Android
May 10, 2024
Too buggy and too many issues.
Macy's - Product Description
The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. 

 

SHOP LIKE AN ALL-STAR: 

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy. 

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


 VIEW JUST-FOR-YOU UPDATES:

-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


USE STORE MODE: 

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! 
 
-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


MANAGE ALL THINGS STAR REWARDS

- Easily check your Macy’s Card account balance. 

- Schedule & make payments right from the app.  

- Track your progress toward the next loyalty status & more! 


CHECK OUT FASTER WITH WALLET:  

- Find all your Macy’s offers, all in one place. Use them online & in store. 

- Check out faster with the best offer, every time. 

- Manage your payment info in a secure spot.  

 

CREATE LISTS & GET FASHION ADVICE:  

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!  

- Get alerts whenever the price drops on one of your items. 

- Make a style board, share it with friends & get their feedback.  

 

*Continued use of GPS running in the background can dramatically decrease battery life.
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