Quality degradation at MANGO - Online fashion  
Users report higher volume of Quality Issues than usual
48
poor

MANGO - Online fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
140 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
68 Reports
User Feedback
33%
iOS
68 Reports
67%
Android
140 Reports
MANGO - Online fashion - Latest Quality Issues
iOS
May 9, 2024
Update the app
There should be an option to cancel the order
Android
May 9, 2024
Since the last two updates it doesn't let me see the articles, I can't do anything with the app so I'll proceed to uninstall it. Very unhappy
Android
May 9, 2024
I can't create an account
Android
May 10, 2024
Not able to make payment and purchase anything. Not even giving cash on delivery as an option.
Android
May 10, 2024
It works very badly, I had to make many attempts to register: it was only possible using a different email from the one I usually use.
Android
May 10, 2024
I've always liked this app, but after the update, the shopping cart doesn't work. I add things and they disappear, even though they are available for sale. As a result, I can't make a purchase. Is it only me who has such a problem?
Android
May 10, 2024
The application is not useful at all, I have to log in and retrieve it from the PC every time. For this reason, I often miss the product I want to buy.
Android
May 10, 2024
Difficult to pay through the app.
Android
May 10, 2024
Can't pay for items while logged in, gave to check out as guest, so annoying.
MANGO - Online fashion - Product Description
Description. 

Get the latest trends and discover them from any location. If you love wearing fashion and using any occasion to buy clothes via the internet, download our MANGO app. Simple, easy and intuitive! 

Our most digital version features all the garments in the collection: women’s, men’s and children’s clothing. What’s more, through notifications you can discover the latest products, enjoy exclusive offers and stay up to date with the latest trends in online fashion. 

Choose your favourites with the app! Download it free and enjoy a unique experience in mobile format. 

Fashion on your mobile. 

Wherever you are, log on quickly to get your must-haves. Browse through the different collections featured, be inspired by the proposed outfits in each editorial and find what you are looking for by using the size, colour and price filters. Be inspired by all the proposals for the perfect shopping experience.  

Your online shopping bag can be accessed from any device. 

Whenever you log on to our online clothing app with your user ID and password, your items will be saved so that you can access them from any device. So, if you start filling your shopping bag from your Smartphone and later decide to continue shopping via your Tablet, the items will be synchronised, allowing you to finalise your order whenever and however you want. Enjoy your online fashion app whenever you want! 

Barcode scanner. 

You can also use the app when you are shopping in our physical stores. If you see an item you want to buy but there are none left in your size or preferred colour, you can get it via our app. Scan the barcode of the item, or enter it manually, to see where you can find one or to buy it online. Once you have placed the order, you can receive it at home or at your preferred location. 

Exclusive information

You can also use our app to stay up to date with our promotions and exclusive offers in online fashion. Enable the instant notifications feature and you’ll be among the first to discover the new collection garments arriving each week, the lookbooks to inspire your stylings of the season and the discounts and promotions you can enjoy. 

Find your nearest store. 

If you need to have the garment you want right now, use the geolocation feature of our app and find your nearest store and the quickest way to get there. 

Create your Wishlist. 

Now, your Wishlist, in a single click: include all the garments you like most in your Wishlist. Also, if you didn't manage to buy a garment in time, you can enable an availability notification. Simply enter your e-mail and you’ll receive a message as soon as it’s back in stock. 

Manage your account. 

Log on to your profile and edit your personal data whenever you like, for example the delivery address. You can also log on to the My orders section to keep all your till receipts, for both online orders and your purchases in physical stores.  You can also track all your orders and manage any returns. 

The MANGO app is much more than an online store. Shop in a simple and secure way. 

We invite you to send us your comments and suggestions on this update at the following e-mail address: online@mango.com
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