77
good

Marriott Bonvoy: Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
Work at Marriott International? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Marriott International? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
319 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
265 Reports
User Feedback
45%
iOS
265 Reports
55%
Android
319 Reports
Marriott Bonvoy: Book Hotels - Latest Quality Issues
iOS
May 7, 2024
Unable to connect through the app
I keep getting error messages. Cannot connect through the app, only through my browser. App totally useless.
iOS
May 8, 2024
Moyez
I stayed 5 nights at Elizabeth City,NC. My room was not cleaned. I was promised on Monday afternoon by desk clerk it should be on Tuesday. Guess it was not cleaned or not clean towels. I am Elite member. This was not good!
Android
May 8, 2024
App always crashes
Android
May 8, 2024
Something is going on with this app. Lately it's been virtually non-functional. I reinstalled it today and now I can't even sign on. An error message comes up: "Failed to execute GraphQL http network request." Even the website doesn't work well. Can't book a single thing.
Android
May 9, 2024
Better than the website, but limited functionality. Hotel searches show property ratings, but there's no way to rate hotels. I frequently see different rates on subsequent searches for the same location/dates, so it feels like a crapshoot to get the lowest rates.
Android
May 9, 2024
gets stuck often
Android
May 10, 2024
The app is great when everything is working, but I've found that things in the Android app break that are fine on the iOS version. I am running the latest version of the app. One example: for my current stay, wireless entry isn't showing up as an option on my Samsung S24, but when I log in through an iPhone, it shows up and works. Another example: a while back, a specific Marriott showed as fully booked on my S24 -- but logging in through the iPhone showed availability, AND allowed me to book.
Android
May 10, 2024
The AP would not let me log in. I changed the password so I would know the correct password and it STILL would not alliw me to log in.....fix this!!!!
Android
May 10, 2024
It is no longer available after updating
Marriott Bonvoy: Book Hotels - Product Description
Book direct and enjoy exclusive offers with Marriott Bonvoy™ to take the stress out of travel and find the best hotel deals.

Search hotels, resorts, and luxury destinations across 7,000+ hotels and 30 brands. Earn rewards when you book with Marriott Bonvoy. 

Unlock extraordinary hotel deals and travel experiences with the Marriott Bonvoy App!

Best Rate Guarantee:
There are few guarantees in life. But our Best Rate Guarantee is one of the best. It ensures that you’ll always get the best rate available when you book directly with Marriott. 

Search Hotels, Book Stays and Earn Rewards: 
Search hotels and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation.

Flexible Cancellations:
Things change. That’s why we offer flexible cancellation options to give you reassurance when booking your next stay with us. Use the app to adjust travel plans with ease. 

Our Commitment to Clean:
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment. 

Check-In to your Hotel On-The-Go:
Check-in to your hotel from anywhere with Mobile Check-in. Just let us know when you're arriving, and you'll receive a notification when your room is ready.

Manage your Marriott Bonvoy Account:
Check your point balance, view your stay history, folio, and more.

Enjoy Exclusive Marriott Bonvoy Hotel Offers:
Take advantage of exclusive offers and content for Marriott Bonvoy members that you can take use right away.

Marriott Bonvoy also offers free WiFi for Bonvoy members at most hotels. 

Not a Marriott Bonvoy member? Download and join, all through the app.

Order Food and Drinks Ahead of Time:
Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return.

Contactless Access to Hotel Keys and Amenities:
Never worry about losing your key card again. The Marriott Bonvoy Mobile Key can be used to open your hotel room and easily access any hotel amenity.

With Mobile Key you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool.

Convenient Ways to Chat During your Stay:
Mobile Chat lets you talk directly to your hotel. Available just before, during and even after your stay, ask the front desk for local recommendations, request amenities and more while on-the go.

Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste.

Marriott Bonvoy Hotel Brands: 

Use the Marriott Bonvoy app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®,Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts
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