Quality degradation at MedBridge GO for Patients  
Users report higher volume of Quality Issues than usual
84
good

MedBridge GO for Patients | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
202 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
30 Reports
User Feedback
13%
iOS
30 Reports
87%
Android
202 Reports
MedBridge GO for Patients - Latest Quality Issues
Android
May 3, 2024
It's great for the exercises in their library, It tells me when to start and stop, and had breaks built in between sets. It shows someone doing the exercises, let's you specify the number of reps and add or remove sets. The only problem is that my therapist was unable to add an exercise that they don't have. To make this 5 stars, they need to add a way for miscellaneous exercises that they don't have in their library to be added. I keep forgetting to do my other exercises as a result!
iOS
May 4, 2024
app completed excercises before I begin.
App not able to direct me by each excercuse. Finished everything before I begin.
iOS
May 5, 2024
Nice App to work through exercises
I liked that it had all the exercises with the videos. It made it much easier to be reminded the technique of each. I would like to have an option to select doing less reps or sets bc sometimes the body just isn't ready for a particular day. Maybe it's there but haven't figured it out. Overall a very nice app to do at home exercise.
Android
May 6, 2024
I would really like an auto-pause feature I can enable either at the end or beginning of each exercise (or perhaps both at my discretion). Many of my exercises require hold times that make them end later than the allotted time. Having to remember myself and hurry to pause on time is disruptive and distracting. Auto-pause seems like an easy and obvious feature. Otherwise, the app does what I need it to do and would earn 5 stars.
iOS
May 7, 2024
Timing a problem
Would really like to be able to time holding within the app
iOS
May 8, 2024
Incorrect logging
The new Lock Screen notifications are automatically logging me as having done all my exercises when I tap it. I am expecting to just go to the app. This is wrong and messing with my record. My response: Tapping an “inactivity reminder” means you're interested in doing the exercises. What happens now is that you've assumed I've already done them if I tap that reminder. That's super wrong. Please do some user testing. I'm sure I'm not the only one surprised by how your “inactivity reminder” works.
Android
May 8, 2024
concept it great but its clunky even when it works. and it doesnt function at all a third of the time. as in the buttons are entirely unresponsive. i had to uninstall it completely when they switched out my PT
iOS
May 8, 2024
Must improve Accessibility!
While they do list the exercises in order, as a user, who is blind, there needs to be some accessibility improvements. The first exercise that I do is describes, but it is important that they be consistent and describe each one of the exercises. Even if I know how to do them, on principle, it's just best practice. The person speaking on the video should announce the exercises that are coming next and I'm not seeing that.
Android
May 10, 2024
Would give 5 stars but it doesn't store my pw
MedBridge GO for Patients - Product Description
The MedBridge GO mobile app for patients gets you moving! Keep up with your home exercise program in the app powered by award-winning content and technology.

Patients can also set reminders, track overall progress, and view all of the Patient Education materials included by their therapist, from 3D models and explanatory exercise videos to clinician notes and PDF guides.

Follow these two steps to get moving:
1. Enter the access code from your provider to sync your program
2. Tap 'GO' to follow along with the exercise videos as they play on-screen
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