51
poor

Mercari: Your Marketplace | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
57%
Android
984 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
743 Reports
User Feedback
43%
iOS
743 Reports
57%
Android
984 Reports
Mercari: Your Marketplace - Latest Quality Issues
Android
May 9, 2024
I used to really like using mercari until they got rid of the seller fees and put them all on the buyer. Now you get charged several fees if you buy something unless you have enough money in your mercari balance from selling items, but even then it is only one less "service" fee. I also do not like that they "can't" change unfair ratings.
Android
May 9, 2024
Cool app for buying and selling overal, but the fsct that they charge $2 to withdraw your money dorect deposit and the only other option is $3 for instant onto a debit card (which disnt accept my correct card details) is just bonkerz and has made me pull wvery item from my store. Will no longer be selling on this app.
Android
May 10, 2024
Shopping somewhere else Charge charge fees
Android
May 10, 2024
The new fees are ridiculous and predatory. And then they add an additional bs fee just to make a purchase? No thanks, I'm gonna take my shopping elsewhere.
Android
May 10, 2024
I am a seller and buyer. I used to love this app. However, these fees to my buyers have destroyed my business. The items are sitting there, and I am being low balled more than ever. Please, Mercari, go back to the way they were. I'll happily pay the seller fee so that my customers don't have to pay so many fees.
Android
May 10, 2024
mercari is a fairly good platform as a buyer...if sellers are present,some good deals can be had...not sure feedback from a seller's view.only downsides are 1)as a buyer waiting for a seller to ship....TAKES forever to resolve..no many how many "points" of clarification are made.. 2)moderators can falsely accuse you of wrongdoing based on misinterpreted words from their view...so be careful on how you carry a conversation...other than that,a fairly good app to explore and use .
Android
May 10, 2024
Not worth it more that the buyer fees are beyond exorbitant!
Android
May 10, 2024
App has a lot of potential. Been on this app probably 5 years. The problems now are that the fees as a buyer are too high. Congrats on cutting down sellers' fees. You have now lost many buyers. There are also too many counterfeit items and fake accounts that do not get removed when reported. I will not be using this app to buy or sell any more until issues are fixed
Android
May 10, 2024
App doesn't have much option to protect buyer, be aware that sellers will scam you and Mercari custoner support will be helpless when they already release payment to seller. After all, just switch to ebay or amazon is a good choice. Uninstall Mercari and forget Mercari...
Mercari: Your Marketplace - Product Description
Whether you're searching for that unique find or clearing out space for some extra cash, you can do it all in the app, all from home.

SHOP
Discover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). From collectables, to unique handmade items, to one-of-a-kind treasures, it's all on Mercari.

AUTHENTICATED LUXURY
Shop luxury and designer clothing, shoes, and accessories with confidence. Items with a diamond badge are authenticated and all purchases are protected.

SHOP SECURELY
Get your item as described or your money back. When you've found that perfect thing, we ask the seller to ship within 3 business days.

LOCAL FINDS
Shop your neighborhood without leaving the house! Your items will be delivered right to your door, no awkward meetups required.

BUY NOW, PAY LATER
Get it now, pay in four installments with Zip or PayPal.

SELL
Lighten your life by listing once-loved items on Mercari. Listing your unused items on Mercari is free and simple. Just snap a few photos, input item details, and tap List. Use selling features including smart pricing, offer to likers, promote, and more to ensure your item is seen and sold as quickly as possible.

EASY DELIVERY OPTIONS
Mercari knows that affordable and convenient shipping options are important. That's why Mercari prepaid labels have competitive rates, offer print-free options and Shipping Protection up to $200. With Mercari Local, have your bulky, heavy items picked up for fast, doorstep delivery.

GET PAID QUICKLY
To complete your sales transaction, rate the buyer. Then funds will be added to your balance. Choose how you want to get paid with Direct Deposit, Instant Pay, or use your balance for a purchase–it's up to you.

AUTHENTICATE
Got designer items? With Mercari Authenticate, your shoppers know they're getting the real deal. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. List and authenticate luxury items from anywhere, on any device. Authenticated items are automatically boosted and seen by more buyers, meaning they're more likely to sell.

Give yourself some preloved love with Mercari.

We'd love to hear from you.

DM us on our Instagram @mercari, tweet @mercari_app, or find us on Facebook @MercariApp. And, get quick-reads on everything from decluttering to collecting, tips on selling, upcycling ideas and shopping inspo on our Full Circle blog at blog.mercari.com.

Mercari is available in the US for anyone 18+.
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