51
poor

Microsoft Word | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
4%
Android
15 Reports
iOS unitQ Score
iOS User Feedback
96%
iOS
402 Reports
User Feedback
96%
iOS
402 Reports
4%
Android
15 Reports
Microsoft Word - Latest Quality Issues
iOS
May 9, 2024
Not the old Word
I miss Word from the past. I used to be able to grab the curser and drag it to a part of a word to correct/change a letter. Now I have to erase the whole word and start over. Annoying when the word is difficult to spell. I also could highlight a bit of the document and drag it to another part of the page. I can't do that now. Annoying.
iOS
May 9, 2024
Don’t fall for the free trial
It offered me a free trial and then monthly options but immediately charged full amount and I got no free trial. When requesting a refund both Apple and Microsoft said there was nothing they could do. Total waste of money and nothing but false advertisement.
iOS
May 9, 2024
Absolute garbage
I pay for a sub and it tells me I don't have an account. Go into my subscriptions on my apple account. Says I have a subscription but Microsoft doesn't recognise it. That's called theft. Awful app and service.
iOS
May 9, 2024
Buggy, slow and unintuitive, and they keep taking away simple features.
I made changes, go to print, and it prints the old data. Sometimes it prints gibberish on top of my documents. Headers are near impossible to edit, and when you can the curser is invisible so you don't know if you are or not! Tables used to be easy to create you could specify the values to create a table easily, now it's some garbage method that is unintuitive and takes forever. Why not just make a desktop version for the iPad? How hard is that?! Has one from bad to worse in a matter of months. Update! Now I can no longer hold Shift and use the arrow keys to select text. It worked yesterday, today nothing. Such a basic feature and either it's broken, or MS decided we no longer need it.
iOS
May 10, 2024
Can never open documents
I can never open any documents that I need for my studies so I have to try and copy and past the document questions from a PDF and paste it on a google doc
iOS
May 10, 2024
Not bad, but a few definite quirks
The app is not bad. It has a lot of functionality, but some definite quirks. 1) When I highlight text, and drag down to highlight multiple lines, the highlight is consistently one line below where my finger is. This only happens in this app. Nowhere else on my phone. 2) When scrolling there are all kinds of twitches and jerks as the toolbars hide and reappear (depending on whether you're scrolling up or down). 3) On desktop, you have the small "a" and large "A" to quickly tap and make a font larger or smaller. This would seem to be even more convenient on mobile, but right now, you need to click a drop-down menu and select your font size. It's definitely not a bad app, but the above things make it a little frustrating to use sometimes.
iOS
May 10, 2024
Cannot edit
Turn on 365.,How is it read-only mode?,I don't know where to turn it off.
iOS
May 10, 2024
Two Accounts
I need to close an account I opened recently, thinking I was renewing one, I have had a devil of a time trying to reach your billing department. I want to keep the account I am using and wipe out the one I have never used. I will keep trying.
iOS
May 10, 2024
Paid family subscription but it keeps saying renew
Very irritating to pay them every year and they can't figure it out and keep saying I can't edit word. Why am I paying then?
Microsoft Word - Product Description
The trusted Word app lets you create, edit, view, and share your files with others quickly and easily. Send, view and edit Office docs attached to emails from your phone with this powerful word processing app from Microsoft.

With Word, your office moves with you. Whether you’re a blogger, writer, journalist, columnist, student, or a project manager working on documentation, Word is as handy as you want it to be.

Make impactful text documents, scripts, blogs, write-ups, or resumes. Customize your document, letter, resume, or notes your way with robust tools that enable you to accomplish your best writing with the best format options and templates.

Get the complete Microsoft Office experience when you sign in with your Microsoft 365 subscription. Create and edit documents, collaborate and share with ease when you download Microsoft Word today.

Create Documents
• Jump-start your projects, assignments, letters, blogs, scripts, notes, write-ups, or resume with beautifully designed modern templates.
• Use rich formatting and layout options to note down your ideas and express them in writing.
• Document formats and layouts stay pristine and look great on any device.

Read, Write, & Edit Documents
• Reading view lets you read lengthy docs, letters, scripts, and more on your device with ease.
• Use familiar writing and editing tools as you’d find on a desktop word processor.

Collaborate Anywhere
• Share thoughts by commenting in docs right next to the text you’re discussing.
• Everyone can collaborate and stay on top of changes to the text, layout, and formatting.
• As you and your team make changes, you can revert to view earlier drafts with improved version history in Word.

Simplified Sharing
• Share files with a few taps to quickly invite others to edit or view your documents.
• Easily manage permissions and see who’s working in a document.
• Copy the content of your Word files directly into the body of an email message with its format intact or attach your docs to an email and make sharing easier.

Download Microsoft Word now and get the best way to create, share and edit documents from your iPhone or iPad.

To create or edit documents, sign in with a free Microsoft account on devices with a screen size smaller than 10.1 inches.
Unlock the full Microsoft Office experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC, and Mac.

Monthly Microsoft 365 subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings.

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored, and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities.

Please refer to the Microsoft Software License Terms for Microsoft 365. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.
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