89
good

moomoo: trading & investing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
42%
Android
314 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
438 Reports
User Feedback
58%
iOS
438 Reports
42%
Android
314 Reports
moomoo: trading & investing - Latest Quality Issues
Android
May 8, 2024
No can setup for fibo
Android
May 8, 2024
Money transfer that takes more than 1 week and still haven't settle. Using company account to deposit, end up needed ssm of company registration and your bank account statement. What a lousy , stupid, caveman design app. Do not recommend.
Android
May 8, 2024
I opened an account with moomoo Singapore. On March 19th, I made a deposit with the same name, but the customer service said that I made a deposit with a different name and returned it to me the same way. Every day, I am patient. Their manager called me and told me to wait enough for a month! On April 26, I was given a refund number, saying that the bank on the 24th had completed the refund and asked me to contact my local bank myself. I contacted the local bank here and said that I did not receive this refund, please provide more information, preferably a refund voucher. I contacted moomoo customer service again, hoping to provide a refund voucher to me, and waited for another week, their manager called me and told me, sorry, we have provided you with a refund number, we can't provide a refund voucher, you can contact your local bank to deal with it yourself! I want to know, what's going on? Will my money come back?
Android
May 9, 2024
Cheat customer by advertising false promotion. MooMoo is not able to deliver what had promised in the promotion for free share. Checked with the customer service keep on asking me to wait, but not sure when my problem would get solve
Android
May 9, 2024
I stopped because there are many malicious business practices in advertising.
iOS
May 9, 2024
It is difficult to use
I don't know how to operate it, even if I say that I can get 1000 yen cashback or US stocks, but why is it that foreign companies are not kind at all by saying big things! If it's a Japan company, it's a scam!
Android
May 10, 2024
Interesting offer ,zero sales charges. But interface a little bit not user friendly
Android
May 10, 2024
Absolutely horrible customer service from staff 11457! This staff was unhelpful and doesn't even bother addressing our queries. Not recommended to invest or deposit your money with this platform. Some of their staff are unable to speak English well.
Android
May 10, 2024
Subpar app that spams you with offers and notices. Poor to bad options trading. Tries to make things a game rather than just giving you a good trading/investing experience. Charting is almost useless and uncustomizable. Be warned that they currently do not have a way for you to close your accounts once opened. So have fun with that.
moomoo: trading & investing - Product Description
Trade like a pro with moomoo.

Invest in US stocks, options, ETFs, and other opportunities with full extended trading hours and $0 commission fees for US residents! Access global investments with real-time data and a suite of powerful free analytical tools at your fingertips. Join like-minded traders on moomoo with one of the largest active trading communities of over 20 million traders. 

FASTER, SMARTER TRADES
• Gain market insights with 63 FREE technical indicators and 38 drawing tools in our advanced charting. You asked, we delivered: VWAP, multiple charts, tick charts, pre-market and post-market data.
• Create a customized screener to find market spotlights with AI support. Invest at the right price with quick access to visualized data analysis reports. Stay informed 24/7 about market movements with pushed AI-driven alerts.
• Full extended trading hours that allow access in pre-market (4-9:30 am ET) and post-market hours (4-8 pm ET). Don't worry about missing trading opportunities!
• Enjoy 24/7 licensed and trained customer service via phone, live chat, and e-mail.

PROFESSIONAL DATA AND RESEARCH
• Free level 2 data with 60 levels gives you a detailed insight into price action.
• Quotes updated every 0.3 seconds offer real-time options chain and statistics.
• Advanced statistics such as Capital Tracking and Position Cost show money flows and order positions to improve your decision making.
• Visualized fundamental analysis of earnings, stock comparisons, company valuation, etc.

ACTIVE COMMUNITY WITH 20M+ USERS
• Share your ideas and get inspiration from other traders and experts worldwide.
• Learn about current investment trends such as meme stocks from fellow traders.

BREAKING NEWS AND ANALYSIS
• Follow the 24/7 global financial and technology news with an accompanying detailed analysis from Bloomberg, Dow Jones, Reuters, CNBC, and more.
• Get updates on any stock impacts caused by the news or external events.
• Alerts allow you to be notified about any economic events and policy updates.

INTERNATIONAL TRADING AVAILABLE
• Trade stocks, options, and ETFs worldwide. Access US/HK/CN markets with 1 account.
• Enjoy instant in-app currency exchange and low commissions for Hong Kong stock trading in the US.

SAFETY IS OUR TOP PRIORITY
• Your investment is safe and protected by industry-leading security protocols.
• Moomoo uses the same scrupulous safety standards to help protect your account and private information.

IMPORTANT DISCLOSURES:
Brokerage product and services in moomoo offered by Moomoo Financial Inc., regulated by SEC, member of FINRA/SIPC. Moomoo Technologies Inc. and Moomoo Financial Inc. are indirect, wholly-owned subsidiaries of Futu Holdings Ltd.
Investments in stocks, options, ETFs, and other instruments are subject to risks, including possible loss of the amount invested. The value of investments may fluctuate and as a result, clients may lose more than their original investment.
No content in the App description shall be considered a recommendation or solicitation for the purchase or sale of securities, futures, or other investment products. All information and data in the App description are for reference only and no historical data shall be considered as the basis for judging future trends.
Moomoo Financial Inc. is a member of Securities Investor Protection Corporation (SIPC), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. This coverage does not protect against loss of the market value of securities.
You can check Moomoo Financial Inc. on FINRA's BrokerCheck, brokercheck.finra.org
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