22
poor

M&T Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
436 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
36 Reports
User Feedback
8%
iOS
36 Reports
92%
Android
436 Reports
M&T Mobile Banking - Latest Quality Issues
Android
May 8, 2024
App seldom works. I have downloaded several times and it works for 2 logins and then is unavailable. This has been going on for months. I am considering changing banks as it is frustrating.
Android
May 8, 2024
I installed the app on 2 different phones. It's constantly crashing. I reinstalled it and it still crashes.
iOS
May 8, 2024
Nice App when it works
It only loads about 50% of the time. When's it's up it does everything I need it to.
Android
May 9, 2024
This app is awful. It works maybe 60% of the time. Completely useless.when logging in it simply states " mobile banking isn't available at this time. Please try again later."
Android
May 9, 2024
App has been down for over a month they are not fixing it
Android
May 9, 2024
works...but works terribly. you'll notice right away. step 1: open app and login *app says mobile banking is unavailable* step 2: force close app step 3: reopen app and login *access granted* •you have to do this annoying process every single time •the fingerprint login doesn't work (Samsung pass has it covered though) •cannot access statements from within the app I've been using the app for a few years and despite updates, none of these issues, particularly the login bug, has been fixed.
Android
May 10, 2024
App does not work anymore. It was convenient at one time but within the past 6 months it not worth the time. M&t get with the times and fix your app.
Android
May 10, 2024
It doesn't work any time, it always state that it's not accessible. I had tried to access my account. My guess is this is just a way for the bank to get the overdraft fees.
Android
May 10, 2024
I check my accounts often, probably daily, and at least 5 days out of 7, the app tells me that mobile banking is unavailable. I do so much online that it's a hassle, and I am probably going to end up changing banks
M&T Mobile Banking - Product Description
Bank quickly and get back to what matters most to you – that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. 

Access your Account Conveniently 
• See available balances, transactions, credit limits, and check images
• Estimate net worth, view cash flow, centralize finances, categorize transactions, customize budgets, and track spending, for your personal accounts, with M&T Money Smart

Bank Securely 
• Access your accounts with your passcode, fingerprint, or facial recognition on compatible devices
• Get notified with M&T Alerts through text, email, or app notification

Move Money Swiftly 
• Send money with Zelle®¹ to almost anyone with a bank account in the U.S.
• Deposit checks
• Use M&T Flash Funds™ to deposit qualifying checks with immediate availability²
• Transfer funds between M&T accounts or make M&T loan & credit card payments
• Pay bills with the confidence of our M&T Bill Pay Guarantee³

Manage your Card Easily 
• Take charge of your personal M&T debit and credit card with the ability to temporarily lock it, report it lost or stolen, and order a replacement
• Add authorized users to your personal and business M&T credit cards
• View your M&T credit card rewards points and access your rewards account

Reach Us Readily 
• Call us, using any one of our contact numbers
• Search FAQs for help with questions
• Find the branch and ATM nearest to you

Disclosures:

¹Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Zelle® and the Zelle related marks and logos are property of Early Warning Services, LLC.
²The fee for this service is 2% of the total check amount ($2 minimum charge). If the deposit is made during our nightly processing, it will not be available to pay debit items that are processed for payment during that night’s processing. However, it would be immediately available for withdrawal.
³To learn more about the Bill Pay Guarantee visit mtb.com/billpay

Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details.

Refer to the Digital Services Agreement for details



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