25
poor

myAudi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
48%
Android
121 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
129 Reports
User Feedback
52%
iOS
129 Reports
48%
Android
121 Reports
myAudi - Latest Quality Issues
iOS
May 10, 2024
Those who have old version iPhone are excluded!
Latest version requires Apple version 16 excluding iPhone 7 owners bad, very make!
iOS
May 10, 2024
Not working properly (!)
It has been 3y i own the Audu q5 (2021) and had always issues with this app and the connection to MMI. The answer from audi service is always the same.. we have noticed any hardware issues. I use an iPhone and tried few ones with always the same results. So first, this app forces you to always be on when you enter the car. It launches itself, cutting the radio and establish (or in many cases not) the connection. Then appx every 20min the connection fails during short moment (super practical when you are on the phone!)and i can see the is relaunching itself. It'snot only annoying but it's dangerous !! for the safety of your ride. So conclusion … it's this app which is not working properly and you can't control a anything about automatic launch of it. The problem persists even if you use usb connection. What really makes me very disappointed and angry, is that these cars are expensive… too expensive for such issues in 2024 and a total incompetence of the audi staff and their own technicians. It's a real shame such brand which pretends to be at the edge of the car industry !
Android
May 10, 2024
Even if you share your destination on GoogleMAP, you will not be able to share it due to a technical error. It is an app that cannot be used at all.
Android
May 10, 2024
The app does not allow access to operating manuals without registering a specific vehicle. Just looking at instructions for a rental car is not possible with it. Even if you buy a new vehicle, you have to wait until you can register the vehicle. It would be nice if you could get access to the instructions directly from Audi without having to use other sources on the Internet.
Android
May 10, 2024
Pixel 7 pro unsupported for NFC key? Are you serious? One of the best android phones on the market not even a year ago and you dont support it? Just lost my pixel 8 pro so cannot try it but I bet its also not supported since its very similar to the 7. Seriously, do something about this, its just NFC! The app could also be more userfriendly and the fact that locking/unlocking of the car through the app takes about 15 seconds is kinda embarrasing (not an issue tho).
iOS
May 10, 2024
It no longer works
After the last update, I can't reach the vehicle anymore...
Android
May 10, 2024
forget about everything you would be able to do with (almost) all other car app like locking your doors, opening the trunk, having access to metrics like consumption and maintenance... Only thing you are allowed to do is controlling charging and knowing if you left your car unlocked or with windows open. Quite deceiving for a major manufacturer like Audi...
Android
May 10, 2024
Recently, in the use of Myaudi to transfer destinations to car navigation destinations?????? The garbled code of Audi is going to be improved, and the rest is OK
Android
May 11, 2024
When you send a destination, two are sent, and one is always deleted because the display area is small. Recently, due to a bug, it is no longer possible to send destinations. audi's software, including MMI, is buggy and difficult to use.
myAudi - Product Description
The myAudi app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services.

With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more. Use your app to conveniently plan trips and send routes and destinations directly to your vehicle. Even climate control, as well as locking and unlocking your vehicle doors, can be operated via the app. (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.)

AN OVERVIEW OF FUNCTIONS AND BENEFITS:

Audi connect (2) services include features such as:
•	Access to important vehicle data such as fuel level, estimated driving range, or oil level — directly on your mobile device
•	Lock and unlock your vehicle remotely (4)
•	Explore other features like speed alerts, geofencing, and valet alerts (5)
•	Give your family, friends, or colleagues access to your Audi
Navigation
•	Send destinations and routes from your compatible mobile device to your vehicle
•	Plan your routes, including walking route, to your vehicle
•	Access contacts, addresses, and your calendar from your vehicle
Service 
•	Schedule a service appointment with your preferred dealer and keep an eye on maintenance needs (6)
•	Access your digital owner's manual via the app 
•	Keep track of your trips in the mileage tracker

You must register on myAudi to use the Audi connect services. Certain services require the completion of a key user contract for full access. The availability of services may vary, depending on the model and equipment of your Audi. The myAudi app is provided by the importer for the applicable market. See the app legal notice for details about the importer.
Some functions depend on third-party providers and may not be available without restrictions at all times or in every country. We recommend a flat-rate high-speed data package to use our services – the applicable costs depend on your contract with the network operator. If you do not have a fast enough data connection, you may not get the full benefit of the features. Please also note any data volume restrictions imposed by your mobile service provider.

Running GPS continuously in the background can reduce the battery life.

Please note:
(1)	Message and data rates apply.
(2)	Always pay careful attention to the road, and do not drive while distracted. Audi connect should only be used when it is safe and appropriate. Audi connect services and features are optional, provided with the support of authorized affiliated and third party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information, see Terms of Service for information about how to disable and for other details. Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles. Google Earth is a trademark of Google Inc. Connect services are subject to technologies remaining commercially available, such services are not guaranteed, and may not be available after 2021 for equipped MY17-20 vehicles.
(3)	Refer to your vehicle’s warning and indicator lights for the most current diagnostic information.  Always consult owner’s manual for maintenance guidelines.
(4)	Remote Lock/Unlock not available on vehicles with a removable SIM card and Audi A3 models.
(5)	Message and data rates apply.  Only view alerts when it is safe and appropriate.  Always pay careful attention to the road and do not drive while distracted.
(6)	Always consult owner’s manual for maintenance guidelines.
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