78
good

MyChart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
1477 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
903 Reports
User Feedback
38%
iOS
903 Reports
62%
Android
1477 Reports
MyChart - Latest Quality Issues
Android
May 10, 2024
The app don't show data beyond the welcome screen.
Android
May 10, 2024
Can't seem to log in since they changed the log in systems
Android
May 10, 2024
Android app seemed to work okay, but doesn't remember user credentials and cannot retrieve them in spite of it's use of a browser interface for login. It's easier just to login using a browser on Windows where the login credentials are stored by the browser.
Android
May 10, 2024
If my chart didn't keep asking for extra log in passcodes I would be 5 stars. This is on the same phone and computer.
Android
May 10, 2024
do not like my chart. I prefer a phone call from my Doctor.
Android
May 10, 2024
Can't message the physician.
Android
May 10, 2024
I downloaded a file on phone, can't find it. Please help. Can u please have a setting to allow us to edit which folders downloads go into. Once it's and phone and displays download in pop up and ask u which app to open. Once u close that app or clear the notification you can't find the file you just downloaded. It's frustrating...
Android
May 10, 2024
Constantly glitches horrible system for communication with medical personnel.
Android
May 10, 2024
Te4tible. Worthless. Would to d rather you use no app at all. Useless.
MyChart - Product Description
MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
•	Communicate with your care team.
•	Review test results, medications, immunization history, and other health information.
•	Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
•	View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
•	Schedule and manage appointments, including in-person visits and video visits.
•	Get price estimates for the cost of care.
•	View and pay your medical bills.
•	Securely share your medical record from anywhere with anyone who has Internet access.
•	Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
•	Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch. 

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. 
  
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at mychartsupport@epic.com.
Want to improve your unitQ Score by 20% within 30 days?
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