64
fair

My DHL | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Lifestyle
Work at DHL PARCEL NETHERLANDS BV? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
351 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
133 Reports
User Feedback
27%
iOS
133 Reports
73%
Android
351 Reports
My DHL - Latest Quality Issues
Android
May 10, 2024
Some Delivery I see via email but not via the app
Android
May 10, 2024
My package is put into a device. You need to get a code for that. I never got this one. If you call, they can't give you this code either. You have to get it through an app which doesn't work either. What a crappy system this is. So in the end I don't get my package!!!
Android
May 10, 2024
dhl= fine; delivery person = worthless. Put it in front of the door, ring the doorbell and walk away. Not at home or raining: bad luck!!
iOS
May 10, 2024
CAPJ brentjens
I was at home with the witness, package that I was urgently waiting for, again not delivered!
Android
May 10, 2024
Not placed in an agreed place, behind a schurtting, but clearly visible from the street next to home.
Android
May 10, 2024
What a disaster with these couriers. Someone is waiting for a package at home and receives an email that the courier has already arrived. DHL is at an all-time low
Android
May 10, 2024
delivered a little later than promised.
Android
May 10, 2024
Again not delivered to my address.
Android
May 10, 2024
Because I don't think the times when a package is delivered are normal. Delivered tonight at 23.01.
My DHL - Product Description
Keep track of your parcels in My DHL. The app shows you what you have sent and which shipments are on their way to you. 

Simply add e-mail addresses you used to order online, and the parcels will appear in the overview. No parcel will ever escape your attention again.

Not at home to receive your DHL parcels? Manage your DHL delivery options that suits your schedule. 

My DHL is available in Dutch and English. 

Please share your feedback if you have any suggestions or if you would like to tell us how well we are doing. We are constantly looking for ways to improve My DHL.
Want to improve your unitQ Score by 20% within 30 days?
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