Quality degradation at myGMC  
Users report higher volume of Quality Issues than usual
18
poor

myGMC | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
108 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
21 Reports
User Feedback
16%
iOS
21 Reports
84%
Android
108 Reports
myGMC - Latest Quality Issues
Android
May 8, 2024
Slow. Always hangs
Android
May 9, 2024
This app has been a complete waste of time since I got this truck 4 years ago. Sharing with family doesn't work, and as much as I appreciate security, going through the extra dozen steps every time you log on to check something on your truck, and you have to enter in your email address and password, then they email you a code, and you have to do that at least twice. It's such a hassle that I hardly ever even use it anymore, it just turns into an infuriating drawn out or deal
Android
May 10, 2024
App will not load on android. Deleted and re added nothing. Please fix
Android
May 10, 2024
2024 Sierra Denali. Remote functions work but will not display vehicle status. "Just says unable to update. Refresh or try again later." *Update* After driving for a bit the vehicle status finally started to update. All is well and working great now. Apps been great for my 21.
Android
May 10, 2024
App works 2% of the time...it is truly horrible
Android
May 10, 2024
Used to be great. Now app requires 2 step verification. Email sends code but by the time is generates, it's expired. Code is only good for 10 minutes. Why the hell is the code only good for 10 minutes?
Android
May 10, 2024
2 factor authentication is horrible takes for ever for the code to come and sometimes it doesn't.
Android
May 10, 2024
Login codes take over 15 to receive... yikes
Android
May 10, 2024
Not working after update. Guess I should stop pay for this seem to happen a lot
myGMC - Product Description
This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

Start by logging in with your GMC Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myGMC mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait and Bahrain. 
See onstar.com/us/en/mobile_app for details.


Remote Commands**
Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning. 

Vehicle Status*** / Schedule Service
Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. 

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle. 

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

GMC Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver. 


Disclosures
*Available on select devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.ca for details and limitations.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
****Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
***** Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.
******Read the vehicle’s owner’s manual for important feature limitations and information.
*******Requires a select paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.ca for details and limitations.
********Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration.
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