53
fair
My Verizon | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
770 Reports
770 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
207 Reports
207 Reports
User Feedback
21%
iOS
207 Reports
207 Reports
79%
Android
770 Reports
770 Reports
My Verizon - Latest Quality Issues
Android
May 10, 2024
not working
Android
May 10, 2024
Got a new version phone. I tried to transfer all my information over to the new phone and they couldn't do it what happened is now my new phone don't work and the operator from Verizon shut off my old phone so now I don't have a phone at all and I have a business account on it instead of an operator coming on you get a robot and they want to text you know you're having difficulties with your phone you want to talk about selling out that China wow don't get Verizon they don't help you
Android
May 10, 2024
Disgusted with the service that I pay for and I don't have an it's a few month old phone an it's worse than the old one I replaced
Android
May 10, 2024
This app is so laggy and usually doesn't load everything.
Android
May 10, 2024
Trying to manage my child's phone, won't let me log in cause my phone number is different even though I'm verifying through email.
Android
May 11, 2024
App does not work you can't even pay your bill all it does is just sit there and loads and loads
Android
May 11, 2024
A lot of static lately
Android
May 11, 2024
The app is really buggy, notifications don't load because it makes you sign in every 5 minutes, apparently doesn't like you switching apps either. Not worth it, access account from chrome.
Android
May 11, 2024
My zip code won't work
My Verizon - Product Description
The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more. With My Verizon, you can: • Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup. • Check to see which offers you're eligible for. • View your account in one seamless feed. • Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed. • Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it. • Change or manage your account safely anywhere, anytime. • Switch to a different plan easily or go Unlimited right from your device. • Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay. • Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up. • Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day. Download My Verizon now and control your entire Verizon experience in just one app.
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