69
fair

NAB Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
23 Reports
User Feedback
21%
iOS
23 Reports
79%
Android
85 Reports
NAB Mobile Banking - Latest Quality Issues
Android
May 5, 2024
Not happy with app it's been down for a few days I can't access my money 😡
Android
May 6, 2024
The app has said "were sorry, the app isn't working at the moment. We'll have it back up and running as soon as we can. In the meantime you can still use internet banking" for 3 whole days straight? You don't think it's a giant inconvenience to all your customers?! How ridiculous. Fix it asap or we will bank elsewhere.
Android
May 6, 2024
You closed perfectly good app worked on all accounts then strait after on the phone you cancelled nab app then told to reinstall now only have personal!
Android
May 6, 2024
Can this bloody be fixed already? Useless
Android
May 7, 2024
Suddenly this weekend the app fails to open.. Cleared cache, then data, then uninstalled.. Reported... Cleaned up the device.. Not useful at all.. Redeploy the programmers.. Not happy wasting time reporting programming failures.
Android
May 7, 2024
The app is not used friendly as it's hard to find easy information such setting direct debit, payment date, how to contact NAB. Their online assistance also often is unresponsive. NAB also confirmed that the app doesn't show correct transaction statement and an user needs to log in to the website. Unfortunately NAB service offers poor experience for the customer.
Android
May 7, 2024
Obnoxious ads interrupting things I want to watch encouraging people to use credit cards to buy baby stuff sickening. Sod off.
iOS
May 7, 2024
User Friendly
Great app but lacks ability to print certain statements and pdf on apple platform.
Android
May 10, 2024
Impossible to activate card and to login and change your email and password.
NAB Mobile Banking - Product Description
NAB’s Mobile Banking app. Managing your money has never been easier.

All the things you’d expect from our secure banking app:
• Make fast instant payments or schedule them for the future.
• Share or save your payment receipts, or view the transaction and merchant details later.
• Share your BSB and account details, or create a PayID.
• Save your regular payees and billers.
• Find your nearest NAB branch or ATM.
• Choose how you access your app, whether by fingerprint or facial recognition on compatible devices, or by passcode and password.

Manage your transactions:
• Store digital smart receipts for tax or warranty purposes.
• Make payments with Apple Pay, on compatible devices.
• Receive notifications when you use your card, or money arrives in your account.
• Scan and deposit cheques.
• Send international payments to over a hundred countries around the globe.
• Approve payments.

We give you the tools to manage your cards:
• Lost, stolen or damaged card? You can temporarily block or unblock your card, permanently block and order a new card, or replace a damaged card instantly.
• Get a detailed breakdown of your repayment options.
• Activate your new card, or change your PIN at any time.
• Control where and how you use your Visa credit and debit cards, such as for online transactions or overseas card use.

Tools to help you every day:
• Create a savings goal and track your progress.
• Track your spending and visualise where your money is going by category or merchant.
• Set up a quick balance widget to see your account balances without logging in.
• Download 2 years of statements, or create Proof of Balance, Interim or Interest statements.
• Manage your Home Loan’s scheduled payments, add or change your offset account, or get an estimated property valuation.
• Rollover your Term Deposit when it matures.
• Need another account? You can open one in minutes.
• Manage profiles for shared and business accounts.
• Get support, chat to a banker or send us your feedback.

Please note:
You’ll be asked to provide permission for the app to access your device and app history, which allows the app to protect your mobile device against banking cybercrime. Giving the app these permissions will keep your accounts safe and ensure the app works the way it was designed.
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