53
fair

Nest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Lifestyle
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Android unitQ Score
Android User Feedback
75%
Android
982 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
326 Reports
User Feedback
25%
iOS
326 Reports
75%
Android
982 Reports
Nest - Latest Quality Issues
Android
May 10, 2024
No user friendly
Android
May 10, 2024
The application works for the nest hub max, for the wired nest doorbell but not the battery ones. The application is also available for Chromecast but impossible to connect. Geolocation works pretty well on Android but my wife who has an iPhone yet well configured, even if it is detected in present I still have a notification of person detected... Very disappointed given the prices of Google products and services on these issues
Android
May 10, 2024
Getting slower and slower to load. By the time it loads the people at the door have already left. Years ago it used to be lightning fast.
Android
May 10, 2024
Tech. help is a major issue. No easy way for help. NONE.
Android
May 10, 2024
the schedule function is so awkward.
Android
May 10, 2024
Very poor basic services. Notifications are very late. No point in keeping nest doorbell, if google ask for money for basic services.
Android
May 10, 2024
Scheduling is a terrible experience. Simple on / off schedule. Do the basics with a simple interface.
Android
May 10, 2024
Delayed in notifying it
Android
May 10, 2024
Don't buy PROS - Ability to add sensors and check temperature in different areas. - Change temperature and sensor settings from my phone. CONS - The auto-learn feature never get it. I spent months fighting for the temperature to change from X to Z at a certain time of the day and Nest kept changing it back to something hotter. - NEVER USE THE AWARDS/ECO feature unless you don't care about being baked. - You cannot adjust each schedule block to work for your routine. - Ran out of space for more
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there’s activity, and talk back to get someone’s attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who’s knocking.

- 24/7 video streaming means you’ll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don’t ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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