94
epic

Netspend: Manage Your Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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Epic
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Android unitQ Score
Android User Feedback
94%
Android
256 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
15 Reports
User Feedback
6%
iOS
15 Reports
94%
Android
256 Reports
Netspend: Manage Your Money - Latest Quality Issues
Android
Apr 27, 2024
Horrible company. They are only good if you do the basics. If at any time you need them for anything they are bound to misunderstand you, get it wrong, screw up your account then wish you a good day as they have screwed you up and then blamed everybody but themselves and their actions for your position Also they blame a lot on "the computer" but who is running the computer and tells the computer what to do, NetSpend
Android
Apr 29, 2024
Do not get paid two days earlier like stated and charges are ridiculous!!!
Android
Apr 30, 2024
good as any other, all need to lower fees for loading more money
Android
May 2, 2024
Been with NetSpend 5 years. 2024 was the first time I had to contact them on more detailed issues. Whether it was contacting them by phone or through the app whatever representative I received either didn't understand my request or got it wrong. This went off and on for 3 months. Finally I got so fed up I told them don't contact me anymore. I will be switching cards. NetSpend is good but if you ever need them for more detailed things because of the language barrier they start making mistakes
Android
May 3, 2024
will not handle disputes . process as unauthorized instead of billing error so misclassification favors for the merchant and not by the banks customer with the didpute
Android
May 3, 2024
I get my federal deposit about 5 days early but when they restrict you to $500 a day transfer plus a $7.39 fee per transaction per day it adds up so when you have a emergency and need more than $500 you're screwed and after a hour on the [phone] of those minutes while they're trying not to let you talk to someone they decide they can not help you so it's back to my regular bank next month goodbye next spend I've been around for years but I'm done
Android
May 3, 2024
I'd have liked this app right up until I used the check loading service. The 1st check went fine but the following 2 were rejected almost instantaneously and the last of this 3 is a security laden check from a local credit union which I get quarterly and is under $500, it's also a very large local credit union so if it won't load these type of checks whats the use right. If they fixed this I'd be happy, if not, I'm forced to go elsewhere. Bummer for sure.
iOS
May 3, 2024
The app is a leech
Some of the worst, most redundant fees of ANY debit card.
Android
May 3, 2024
I did not give it a 5 because netspend needs like a stash/unstash or don't allow transactions button but the card is ok.
Netspend: Manage Your Money - Product Description
TRUSTED BY MILLIONS Netspend® Prepaid Card

No cost to order
No Credit check
Card usage is subject to card activation & identity verification
Earn cash back offers¹

Get paid up to 2 days faster² with direct deposit
Rest easy…you’re protected with card controls
Check your account balance anywhere you are

Netspend's suite of products, you're in charge. Direct deposit is a convenient way to add money to your Account & get paid up to 2 days faster.² Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. With the Netspend Mobile App³ you can manage your account wherever you go to do things like:

Check your balance & transaction history.
Send money to friends & family⁴
Find reload locations⁵

With the Mobile App³ it’s all at your fingertips.
¹ Netspend Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account& are not available in the form of a check or other direct payment method. See the program FAQs& Terms& Conditions in your Online Account Center for additional details about how& when you get rewarded. Program sponsor: Netspend Corporation. Pathward, N.A., The Bancorp Bank, Republic Bank & Trust Company, Members FDIC, Visa& Mastercard are not affiliated in any way with this program& do not endorse or sponsor this program.

² Faster funding claim is based on a comparison of the Pathward, N.A., The Bancorp Bank,& Republic Bank & Trust Company's policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor's support of direct deposit& is subject to the timing of payor's payment instruction.

³ Netspend does not charge for this service, but your wireless carrier may charge for messages or data.

⁴ No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; $4.95 fee for transfers conducted through a Customer Service agent.

⁵ The Netspend Network is provided by Netspend Corporation& its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses& related information may be found at www.netspend.com/licenses. Fees, limits,& other restrictions may be imposed by Netspend& other third parties in connection with use of the Netspend Network.

The Netspend® All-Access® Account is a deposit account established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A.

Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company.

The Netspend Visa Prepaid Card is issued by Pathward, National Association& Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Pathward, N.A.& Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Pathward, N.A.& Republic Bank & Trust Company; Members FDIC. Please see the back of your Card for its issuing bank. Netspend is a registered agent of Pathward, N.A.& Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products& services may be licensed under U.S. Patent Nos. 6,000,608& 6,189,787. Use of the Card
Account is subject to activation, ID verification,& funds availability. Transaction fees, terms& conditions apply to the use& reloading of the Card Account. See Cardholder Agreement for details.

Mastercard& the circles design are registered trademarks of Mastercard International Incorporated.
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