Quality degradation at Netto+ | Scan&Go  
Users report higher volume of Quality Issues than usual
26
poor

Netto+ | Scan&Go | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-33 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
63%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
22 Reports
User Feedback
37%
iOS
22 Reports
63%
Android
37 Reports
Netto+ | Scan&Go - Latest Quality Issues
Android
May 6, 2024
I always have to verify payments with mitid It makes payment slower than standing in line. However, add mobilepay as a payment option.
Android
May 7, 2024
The error message described earlier still occurs. It should also be possible to send the digital receipt by email. Works fine for other companies, just not here. Instead, the e-receipt clogs up my phone without the possibility of exporting. Because of these two mistakes, only two stars.
iOS
May 7, 2024
Unstable of
Your app is simply too unstable
iOS
May 7, 2024
Huge downgrade
It feels like a gigantic downgrade compared to the groping app. Why ruin something that works. This app is slower, more clicks, the camera doesn't scan as well. Several days of downtime. Get back into the game Net.
iOS
May 8, 2024
Scan & Go
Can't pay for items in the Scan & Go feature unless I add my card to Wallet, which I'm not interested in with my current card. The old Scan & Go app worked great - why should it be discontinued?
Android
May 8, 2024
Signing up isn't that easy.
iOS
May 10, 2024
Not working after last update
After the last update, the app freezes or it won't open.
iOS
May 10, 2024
Works fine, but consumes a lot of power
Excellent app. However, it consumes a lot of power. And then it could be Nice if you could "pin" the nets in local offers you use most often, so you don't have to scroll through the ENTIRE list. And then there is something about the names of the different nets. There are, for example, 2 Vesterbrogade, one at each end and 2 hc ørstedsvej. And you can't tell the difference until you've pressed, if it's the wrong one, then it's out and scroll the list again and remember if you pressed the top or the bottom. Maybe the address would be better than the name, and again a Copenhagen example: Carlsberg byen has 2 nets - Carlsberg byen (on tapperitorvet) and købkes plads (on constantin Hansen's) but both are located in Carlsberg byen. A little confusing. But we are probably in the small things department
Android
May 10, 2024
Scan and go doesn't work at all. It asks for the employee to check your basket while I'm still looking for items, and the times I manage to press the pay button, it asks for it again before I've paid and no employees ever come and do it. And when you go to the checkout and ask them why you have to check your basket in the middle of it all, they don't know and don't know how to help you get paid.
Netto+ | Scan&Go - Product Description
I Netto+ appen får du bl.a. Personlige +Priser, friskhedsgaranti, Scan&Go og mange andre fordele. Vi har lavet Netto+ til dig, så du kan spare både tid og penge, når du handler i din Netto-butik.

1. Stærke priser med Netto+ ("+Priser" og "Personlige +Priser")
Netto+ handler om dig og det, du kan lide. Vi giver dig ugentligt stærke +Priser og hver måned Personlige +Priser, som er udvalgt ud fra dit indkøbsmønster. Jo mere du bruger Netto+ appen, jo mere relevante bliver dine personlige +Priser.

2. Scan og betal dine varer mens du handler (”Scan&Go”)
Scan dine varer med din telefon og pak dem med det samme i din indkøbspose, mens du handler. Du betaler med et enkelt swipe i appen og kan gå ud af butikken uden at stå i kø ved kassen. Det er nemt og du sparer tid.
NB. Gælder kun i udvalgte Netto-butikker.

3. Friskhedsgaranti og kvitteringsoversigt ("Kvitteringer")
Er du kommet hjem med en mad- eller drikkevare, der ikke er som forventet? Inden for 5 dage efter dit køb, kan du refundere alle mad- og drikkevarer. Find kvitteringen i appen, send os et billede og få pengene tilbage på et tilgodebevis. Nemt og hurtigt – uden kørsel tilbage til butikken.

4. Ugens Netto-avis ("Netto-avis")
Læs ugens Netto-avis og se alle de aktuelle priser. Du kan nemt tilføje varer til din indkøbsliste ved at trykke på produkterne i Netto-avisen.

5. En indkøbsliste du altid har med ("Indkøbsliste")
Lav en digital indkøbsliste i din Netto+ app. Tilføj hurtigt og nemt varer til indkøbslisten. Du kan dele indkøbslisten med familie og venner, så er du sikker på altid at komme hjem med det hele.

6. Tjek prisen ("Tjek prisen")
Det er nemt at tjekke prisen på varer i Netto-butikken. Brug scanneren i Netto+ appen til at scanne varens stregkode og få oplyst prisen på varen.

Som en del af dit medlemskab indsamler og behandler vi bl.a. dine købsdata, og hvordan du bruger appen for at gøre Netto+ mest muligt relevant for dig. Du kan læse mere i privatlivspolitikken på https://netto.dk/nettoplus/nettoplus-privatlivspolitik/ og om konceptet på netto.dk/nettoplus
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