Quality degradation at Netto-App  
Users report higher volume of Quality Issues than usual
33
poor

Netto-App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
87%
Android
231 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
34 Reports
User Feedback
13%
iOS
34 Reports
87%
Android
231 Reports
Netto-App - Latest Quality Issues
Android
May 9, 2024
Writing back and forth and back again.... So far nothing has happened - even rudimentarily..... Still no working overview display (data volume) and just as little display for the cost overview..... also no longer unsubscribed... I think this will be a case for the supervisory authority---- because this is almost fraudulent deception.... advertising suggests that you have everything at a glance.--- Is it still possible.....
Android
May 9, 2024
Google Play Services AR are necessary for the vouchers from the brochure, but does not work on my mobile phone (Fairphone 3), is not compatible
Android
May 9, 2024
All well and good .. if the offers were also there or the shelves were full.. I've been trying to convert my DC points for weeks... first mistake... and then incorrect data
Android
May 9, 2024
I reinstalled the app and now all my digital receipts are gone!! That can't be true... To puke and scroll in the offers is also not error-free, the list constantly jumps when you enter something in the shopping list and from the 5th category the spring mark no longer works and you can only scroll manually, which is really annoying due to the automatic jumps.
Android
May 9, 2024
I've been really disappointed for at least 2 months. I dutifully collect Deutschlandcard points, etc., but then I can no longer convert them into a voucher in the app! There is always an error message: "Link not possible, please check your information for correctness" But everything is correct! I have also uninstalled and reinstalled the DC app and the Netto app several times! Unfortunately, this does not change my problem. Please fix this as soon as possible!
Android
May 10, 2024
I can't use the Netto Discover feature in the Netto app. Google Play Services for AR is not available for my Android 12 & Android 13 phones. So why do you advertise in the brochure (e.g.: "Get XYZ for free. Scan this page in the brochure with your smartphone now and get product XYZ for free") & in the app for the function? I also have smartphones that are no more than 2 years old. Apparently, it only works with an iPhone 🤡 🤢🤮
Android
May 10, 2024
Often the coupons in Rothenstein do not work and the presentation of the products in the shopping list is only stylized, so that you often have to search for a long time when shopping.
Android
May 10, 2024
Net Discover feature doesn't work. Instead of opening the camera, something should be installed, but it doesn't work.
Android
May 10, 2024
Unfortunately, the points do not convert. is always written.. Input not correct, although the data is correct
Netto-App - Product Description
Die Netto-Welt in Ihrer Hand: Für ein kontaktloses Einkaufserlebnis. 
In der neuen Netto-App finden Sie neueste Angebote, attraktive Coupons und Gutscheine. Nutzen Sie Mobile Payment und sammeln Sie bequem und automatisch DeutschlandCard-Punkte mit der Netto-App – in der Filiale oder im Onlineshop.

Was bietet die Netto-App? 
- Tagesaktuelle und filialgenaue Angebote auf einen Blick 
- Individuelle Coupons & Gutscheine einlösen und jede Woche sparen 
- Einfaches und kontaktloses Bezahlen via Smartphone 
- Direkter Zugriff auf den Netto Online-Shop
- Digitaler Kassenbon auf dem Smartphone und per Mail
- DeutschlandCard-Punkte sammeln & Punktestand abrufen 
- Mobile Einkaufsliste erstellen
- Filial-Finder: Netto Filiale in Ihrer Nähe finden, inkl. Öffnungszeiten & Adresse 
- Viele weitere kostenlose Extras! 

Filiale finden und aktuelle Angebote entdecken
Einfach und mobil mit dem Filialfinder nahegelegene Filiale finden und aktuelle Angebote entdecken. 

Mobil sparen mit digitalen Coupon und der DeutschlandCard
Jede Woche exklusive Zusatzrabatte sichern und mit der DeutschlandCard mehrfach punkten!

Mobil bezahlen und digitalen Kassenbon erhalten
Kontaktlos & mobil bezahlen mit der Netto-App: Verknüpfen Sie Ihren PayPal-Account oder Ihr Bankkonto und bezahlen Sie Ihren Einkauf mobil mit Ihrer Netto-App. Eine Zahlungsbestätigung sowie eine Übersicht Ihres Kassenbons erhalten Sie sofort und digital nach Ihrem Einkauf.
 

Haben Sie Anregungen, Fragen oder Probleme? 
Wir wollen für Sie unsere App stets verbessern und gehen dabei gern auf Ihre Wünsche und Anregungen ein. Lassen Sie uns wissen, wenn Ihnen unser App-Angebot gefällt und hinterlassen Sie eine positive Bewertung. 
So erreichen Sie uns: 
Kontaktformular direkt in der Netto-App oder auf unserer Homepage: https://www.netto-online.de/Ticketsystem.chtm 
Tel.: 0800 - 200 00 15 (Mo-Sa von 6.00 – 22.30 Uhr) 
FAQs unter: www.netto-app.de
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