63
fair

New Look Fashion Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Shopping
Work at New Look? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at New Look? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
7 Reports
User Feedback
12%
iOS
7 Reports
88%
Android
52 Reports
New Look Fashion Online - Latest Quality Issues
Android
May 2, 2024
CANNOT PAY JUST RELOADS FIX THE PROBLEM
Android
May 3, 2024
Fix the app New Look, it's not accepting card payment or pay through PayPal. What's going on???
Android
May 4, 2024
Bag always empty. Favorites always disappear. Why???? Waste of time! Previous orders empty!
iOS
May 4, 2024
Ok
It's ok but it doesn't go full screen and much prefer just going on the website
Android
May 5, 2024
Sometimes won't let me see my account or go into my favourites
iOS
May 8, 2024
Customer service no existant
Chatbot is the customer service!!!!! App does not accept Apple Pay payment. If you are in hurry to place an order, it will not work. Tried to find customer service contact number, they don't have one. So don't waste your time.
Android
May 8, 2024
Terrible checkout process, everything threw back to the delivery options. Had to pay with Klarna because nothing else worked after many failed attempts!!! Uninstalling and won't bother with the app again.
iOS
May 9, 2024
Karen
Great having a sale But no average sizes left need to add more sizes very disappointing.
Android
May 10, 2024
App is quite slow
New Look Fashion Online - Product Description
Get that New Look feeling wherever, whenever with our app. Providing you with feel-good fashion 24/7, discover everything from the latest styles to saves worth smiling about, all at the tap of a screen.

And the perks don’t end there…

• Get notifications for all the latest trends and offers.
• Discover 100s of new styles before anyone else.
• Get exclusive access to saves.
• Seen something you love? Just ‘heart’ it and buy it later.
• Enjoy a personalised homepage tailored to you.
• Share looks you love with friends and family.

#ThatNewLookFeeling is just a tap away. See you there…
Want to improve your unitQ Score by 20% within 30 days?
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