61
fair
Noom: Healthy Weight Loss | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
339 Reports
339 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
148 Reports
148 Reports
User Feedback
30%
iOS
148 Reports
148 Reports
70%
Android
339 Reports
339 Reports
Noom: Healthy Weight Loss - Latest Quality Issues
iOS
May 16, 2024
buyer beware: no-warning renewals
If you use and love the app, great. If you don't, chances are you'll forget about their renewal scheme, which you agreed to in month 1. That is until month 9, when they charge you for a renewal which without exception the company will refuse to refund. Customer satisfaction and results are optional. Profits are not.
Android
May 16, 2024
Not showing the healthy alternatives
iOS
May 16, 2024
Lockup
The program locks up when you least expect it and you have to literally log right out and log in again. Luckily it brings you back to today but if you had been locked up for a few days you don't want to go back in time for fear it would lock again. This has happened to me twice in 9 and a half months. Just frustrating when it happens especially if you don't remember how you fixed it the first time.
iOS
May 16, 2024
Meh. Works…if you’re ready.
Look, it's an ok app. If you're ready to lose weight and commit, this or any app will work. It's calorie deficit. Period. This helps you be present and accountable for what goes in your mouth. It's helpful with getting you to move offering many videos in app. They workouts don't always sync to your daily workouts, so putting it manual is a drag. Biggest complaint is it's food data base issues. Literally can enter a whole wheat product and it comes up in every color category. One food base doesn't talk to the other. At the price, it locks you in for about 9 months, so even if you cancel before times up, you still have already paid. With that said, a monetary commitment helps the commitment. Pay to play, if you will. Other than that, good advise, that may or may not align to your personal issues, but they go through them all, so you're bound to find some advise that resonates with your will. Overall, it's ok and should be considered an aid in weight loss, not a fix. I have lost 22.5 pounds in just over two months, so it works, if you work it, like so many other apps do.
Android
May 16, 2024
Generally the most sustainable diet and exercise app I've found! My only quibble is the slow response times from coaches.
Android
May 16, 2024
I've used Noom and learned some good stuff. Even renewed after pausing for a year. It was an 8 month pay in advance program. When they auto renewed. I called in right away. it there was NO refund or partial refund allowed. Beware Boom has VERY SNEAKY auto renew and subscription refund strategies that are very UNFAIR.
Android
May 17, 2024
Really not happy that the "course map" comes up every time I open the app. I would really like to go straight to the homepage upon opening. If there is a way to fix this I would add a star.
Android
May 17, 2024
I can't log in. I tried my email, it says to log in with Facebook, so I tried that and an error keeps coming up that says I'm not connected to the internet when I clearly am...
iOS
May 17, 2024
Color system isn’t accurate
Noom needs to audit their food lookup database, and clean up all the listings where a food is listed twice— each listing a different color. For the amount of money they charge customers, it's unacceptable to have so much garbage data. It makes it incredibly hard to stay within each color area because you don't truly know what color the food should be.
Noom: Healthy Weight Loss - Product Description
Looking to get healthy for the long term? Any program can tell you to eat less and move more. Noom is different. On average, Noom Weight users lose 15.5 pounds over 16 weeks. Based on our studies, users lost 2x more weight with Noom than when trying to lose weight on their own. Through a powerful combination of psychology, technology, and human coaching, Noom empowers you to make healthier choices by better understanding yourself and your behavior. Noom gives you a clear, actionable plan to reach your goal weight and the tools to track your progress along the way. We provide accountability and support to help you stay consistent day-to-day and motivated long-term. Our users love Noom, with 95% saying Noom is a good long term solution for weight loss, and 98% saying Noom helps change your habits for good Here’s a preview of some of our features: -- Food logging with over 1 million food items in our food database -- Thousands of simple, healthy recipes -- Meal plans from registered dietitians -- Over 1,000 interactive lessons that move at your own pace discussing topics like the psychology of weight loss, mindful eating, goal setting, and so much more -- Personal health insights to track your progress and identify areas to improve your lifestyle -- Circles of community members who share your interests -- Water tracking feature to help you stay hydrated -- Connect with Health App to help yourself stay on top of trends in your activity -- Connect your devices to track all your activity in one place (Fitbit, Misfit, Garmin, Withings, smart scales, and more) -- Maintenance Mode for those who have reached their goal weight but want to maintain it -- Option to connect with a health coach for personal coaching sessions Discover why Noom has been featured in The New York Times, WebMD, PEOPLE, Shape, Forbes, and more. Sign up for a trial today and join millions of Noom users on their journey toward a healthy, sustainable life! For CCPA: "Do Not Sell" Policy for California Residents, please see https://www.noom.com/ccpa-do-not-sell/
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