Quality degradation at Okta Verify  
Users report higher volume of Quality Issues than usual
17
poor

Okta Verify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
12 Reports
User Feedback
21%
iOS
12 Reports
79%
Android
46 Reports
Okta Verify - Latest Quality Issues
Android
May 6, 2024
Given the small amount of functionality, why does it occupy almost 600 MB on my phone? Sometimes accepting a login does not work from the notification, and only works once the app is opened.
Android
May 6, 2024
Have not been able to use
iOS
May 7, 2024
Code migration to new phone does not work. False functionality
Cannot migrate accounts to new Okta verify app on new phone. “Do it with Bluetooth” it literally does not work. It's a joke it even suggests it in the app.
Android
May 8, 2024
Samsung A34 qr scanner unable to scan the qr code "something went wrong" over and over but doesn't say what went wrong, camera permission is on.
Android
May 8, 2024
The notifications disappear too fast and most of the time even if i click it then after unlocking the phone the app is not on focus and need to search it in notifications..
Android
May 8, 2024
It is very hard to transfer this okta to other device. There should be a feature like if you change your phone you could able to transfer all accounts to other device.
Android
May 9, 2024
Trash
Android
May 10, 2024
Horrible experience on Android, doesn't work with Firefox. Sometimes works with Chrome. Can't open bookmarks. Very slow.
Android
May 10, 2024
yet another bloaware im forced to install on my phone; why cant all companies agree on a universal authenticator app? wow
Okta Verify - Product Description
Okta Verify is a lightweight app that is used for 2-step verification so you can confirm your identity when you sign in to your Okta account. This gives you an extra layer of security so that you - and only you - can access your applications.

When you sign in to Okta, you can use Okta Verify to obtain a temporary 6-digit code or to approve a request notification sent to your device (your organization must enable notifications to use this feature).

Okta values your privacy. Okta Verify does not store personal information - we request permission only for your device camera, which is used to scan a QR code to register your device with Okta.


App Features

* Enroll in Okta Verify as a new user by registering your mobile device with your Okta account.
* Add one or more Okta accounts that require Okta Verify for authentication.
* Manage 2-factor authentication for non-Okta applications and web services that require the use of passcodes.
* Approve or deny sign-in requests on your device from a push notification (if enabled).


For more information, check out our docs at:
https://help.okta.com/en/prod/okta_help_CSH.htm#ext_okta_verify
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