78
good
Omio: Trains, buses & flights | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
345 Reports
345 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
68 Reports
68 Reports
User Feedback
16%
iOS
68 Reports
68 Reports
84%
Android
345 Reports
345 Reports
Omio: Trains, buses & flights - Latest Quality Issues
Android
May 7, 2024
You don't answer me when I come back giving you a date or time. Incomplete information
Android
May 7, 2024
This app is not gud actually i bought bus ticket from this app but app charged the money and didn't give me ticket I have proof I send their email but they didn't give reply back .
Android
May 7, 2024
Damn invasive and inferior to others
Android
May 7, 2024
The hours of departure of the train do not correspond to reality!!
iOS
May 7, 2024
Unrealistic itineraries!
We wanted to go from Venice to Malpensa Airport. We searched for itineraries in Omio and booked our tickets. The offers are all with a 5 minute transfer from train to train ( or Verona - Milan transfer ) and 20 minutes from Milan to Malpensa express. It is absolutely impossible though to catch the transfer train in 5 minutes! But, you don't know it until you miss your transfer ! Stop offering by default unrealistic itenararies. Give the option to select each transfer train departure time. We ended up loosing money because of your unrealistic offers, which, unfortunately nobody knows they are unrealistic until you experience it! This is an update as I received the response you can see from the developer. So, the train times of course are given by operators. However, when a person books a trip that includes any number of transfers OMIO by default creates an itinerary with transfer times that are only a few minutes! This cannot be amended by the traveler. Even if you realise they this is not realistic, when you try to change the train times, you still get by default the exact same time for transfer. So if you want to book Milan- Venice with transfer via Verona ( as cost is significantly less) the transfer at Verona is only 5 minutes! When we tried to change the ticket we would get the same transfer time at Verona, so we could leave earlier from Milan but still needed to catch another train in 5 minutes at Verona! For Malpensa express the transfer was again unrealistic, 20 minutes. So, developers : once again, ensure you offer realistic itineraries. We paid a lot of money book the direct train from Venice to Milan because of your “ offers”
iOS
May 8, 2024
Many failures
It took me a long time to book. I came through a friend who recommended the app saying that they would give me 10€ when I registered with their code and they never showed up, a deception or failure of the app, it looks like they will never compensate it later either.
iOS
May 8, 2024
Good for finding lower priced fairs
Definitely like that you can use it to find lower priced tickets when travelling! However, the ‘live updates' does not work, so if you train is delayed or cancelled it will not notify you, as such I recommended using it alongside a country wide travel app like OBB (Germany/Austria).
Android
May 8, 2024
10 cup for a service on this app, it seems too much to me I had intended to request a service but I found one that doesn't charge me that much
iOS
May 8, 2024
Taiwan is not China
I am not happy that my region of birth is written as China. Won't use this app until the C word has been wiped 👎💢‼️ bad geography and service
Omio: Trains, buses & flights - Product Description
Omio: Plan, book, love the journey Our pioneering and practical booking platform helps travellers worldwide explore Europe, the United States and Canada. With Omio, customers can compare trains, buses, flights and ferries in one simple search. Choosing Omio means saving time and money while loving the journey you’re on. -Our trip planner always helps you find the best ticket for your trip. Compare and book travel tickets in 37 countries (and counting!). Join the mobile travel revolution today—more than 27 million monthly users have magical experiences with the Omio travel app, with 22 million app downloads to date. Explore different ways to travel - Endless possibilities: Countless ways to find meaningful new journeys. - Skip the line: Waiting to buy paper tickets are a thing of the past. - Book on the go: On-the-go booking so you can spend more time loving your trip! - Safety first: We're dedicated to ensuring your journey is as safe and comfortable as possible—from mobile tickets to travel safety updates. Book all your tickets in one place - All your travel options: The best train, bus, flight and ferry options that suit you. - Transport companies you believe in: More than 1000 trusted transport companies you can count on to get you where you're going. - Explore the continent and beyond: Travel seamlessly to thousands of destinations, from bustling cities in the United States to quaint towns in the European countryside and, even, Canada’s great outdoors. - Exclusive offers: Exclusive offers you can't find anywhere else. - Discount cards accepted: Save even more on your trip by using your bus or train discount cards. Support you can count on - Local response. International support: A customer service team that speaks your language, no matter where you are. - Need a little more help? We have English customer service 24/7. - Security. Privacy. Trust: Your privacy is important to us. All payments are secure (Apple Pay, PayPal, SOFORT, Alipay, credit cards, etc.). - Live trip updates and platform info: Get live updates on the status of your SNCF and Italo train as well as trains in Great Britain and National Express buses plus important platform info for SNCF trains. Our ever-expanding selection of partners includes most transportation companies in Europe, the US, and Canada! • Trains: Amtrak, National Rail, LNER, Deutsche Bahn, Eurostar, Italo NTV, NS International, Renfe, SBB, SNCB, SNCF, Scotrail, Thalys, Trenitalia, Via Rail • Buses: ALSA, BlaBlaBus, Eurolines, Flixbus, Go Buses, National Express, Ourbus, Redcoach, Rede Expressos, RegioJet • Flights: Air Canada, Alaska, American, Delta, easyJet, Eurowings, Frontier, Hawaiian, JetBlue Airways, Porter Airlines, Ryanair, Spirit, United, Vueling, WestJet, Wizz Air Contact How can we help? Need to change, cancel or alter your plans? Our customer service team is only a call or email away. Email: apps@omio.com help.omio.com/hc/en-us
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