77
good

ONE – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
Work at One Finance, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at One Finance, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
444 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
47 Reports
User Feedback
10%
iOS
47 Reports
90%
Android
444 Reports
ONE – Mobile Banking - Latest Quality Issues
Android
May 8, 2024
I transferred money to the app and it locked me out of my account. DO NOT DOWNLOAD if you want to lose your money. SCAM ALERT
iOS
May 8, 2024
Good enough
So since my original review disappeared I figured I do it again. When One started it had amazing features. As time goes by they keep stripping features away that were the main reason why I chose this card. They add a few perks or features but they never compare to the original ones they took. The app and card are good enough to use as an alternative to a regular account. Nothing crazy special over other accounts you can find. It was a 3 but I've bumped it up to 4 because now they finally have free cash loads at Walmart.
iOS
May 8, 2024
Referral bonus
Not sure why I even have to come here and write a bad review, they ignored the chats and emails I sent, I was supposed to get a referral bonus for first purchase and never received it, I mean the app is great but this seems scammyish and deceiving
iOS
May 8, 2024
One
It's good but I don't like how you can't deposit physical checks through the app
iOS
May 8, 2024
Version 2 was great. V3 worse. V4 is terrible
The team at One loves to move things around and put ads into your bank app. Please go back to v2 and stop “innovating.” Thank you.
Android
May 8, 2024
This is a poor bank they can't remember what your name is even with a picture and account number. You spend more time taking pictures of your I D then they say that ain't you and have to start over from the beginning and that's not you again this was done six times and tock four hour to be told that ain't you . This is the worst mobile Banking app I've ever seen it won't uninstall from the front of my phone
iOS
May 9, 2024
Good except one thing
So far the app and support is great except the one thing that's bothering me the most so far is with my other apps they will send me notifications when I receive a deposit and this app won't. I've tried to talk to support and they told me just turn my notifications on, which I have, and it still won't tell me deposit notifications. That would be a feature I would appreciate having or at least something someone can opt to have especially with me being a spark driving there's money being put in often and I would like to know when it's happening.
iOS
May 10, 2024
Awful experience
At first they didn't want to process my green card, then I made a photo of the international passport and they declined me. This is the first decline in my user experience. Awful! Keep away from it.
Android
May 11, 2024
Yes I've been banking with One almost two years and my overdraft is just $50 I make over the amount that they could've offer me a higher advance. Am a good customer.
ONE – Mobile Banking - Product Description
Open an account for free today – with no impact to your credit score.

Banking services and ONE card provided by Coastal Community Bank, Member FDIC, under license by Mastercard® International. Deposits are insured up to $250,000 per depositor.

NO MONTHLY FEES
• No monthly fees* or minimum balances.

A BETTER GAIN PLAN
• Earn 5.00% APY on your Savings balances, with eligible deposits up to $250,000. Plus, receive 1.00% APY on the rest of your savings balances.^

3% CASH BACK AT WALMART
• Earn 3% cash back at Walmart with eligible deposits, up to $50 a year. Terms apply.‡

CASH REWARDS
• Earn cash back for shopping at some of your favorite brands. Cash back is added to your savings automatically. No activation, no coupons, no hassle.>

FREE OVERDRAFT PROTECTION
• Up to $200 with eligible direct deposits**

WHAT’S BETTER THAN PAYDAY? EARLY PAYDAY.
• Get your paycheck up to 2 days early.+

ADD OR TAKE OUT CASH FOR FREE
• Use your ONE debit card at any Walmart cashier, MoneyCenter, or Customer Service desk with no fees.
• Use your in-app barcode to take out cash for free at any Walmart MoneyCenter or Customer Service desk when you have eligible direct deposits.***
• Use 55,000+ Allpoint ATMs for free with eligible direct deposits.++

*For ONE Retail Cards purchased at an in-store retail location, a $5 ONE Retail Card fee will be applied 15 days after purchase and then every month until you apply for a ONE account, are approved, and make an additional deposit.

^ 5.00% annual percentage yield (APY) applies to the primary Savings pocket and custom pockets of customers who either (i) received $500 or more of eligible direct deposits in the previous month or (ii) have a total daily account balance of $5,000 or more. 5.00% APY also applies to Pay Autosave and Even Save balances. In all instances 5.00% APY is limited to a total Savings balance up to $250,000.

All other Savings balances will earn 1.00% APY. APYs are as of 8/25/2023, but may change at any time before or after account opening. Fees may reduce earnings on this account.

^^Based on the FDIC's National Deposit Rate for Savings as of July 17, 2023. See FDIC website for more information.

‡To receive 3% cash back, eligible customers (at the time their purchase settles) must (a) have received $500 or more of eligible direct deposits in the previous month, or (b) have a total account balance of $5,000 or more 3% cash back is limited to up to $50 per year and applies only to purchases made at U.S. Walmart locations and on Walmart.com. This promotion may not be combined with other ONE promotions that offer cash back on purchases at Walmart. Terms Apply. See ONE.app/promo-terms

>Cash back can be earned through the Cash Rewards Program. Terms apply. See one.app/rewards.

**With eligible direct deposits totaling at least $500 in the previous month. Must be 18 or older to receive overdraft protection. Overdraft balance is due right away. Transactions eligible for overdraft protection are determined by ONE.

+Direct deposit may be available up to 2 days in advance, but depends on when the employer sends paycheck data.

***Barcode withdrawals are free with eligible direct deposits totaling at least $500 in the previous month, otherwise a $3 fee per transaction applies. Debit card withdrawals are free at any Walmart Money Center or Customer Service desk.

++Allpoint Network ATM transactions are fee-free for accounts with eligible direct deposits totaling at least $500 in the previous month. For all other ATM transactions the ONE ATM Fee will apply and third-party ATM fees may be incurred.

Additional terms may apply. To see full account and promotion terms and conditions, visit www.one.app/terms or call (855) 830-6200.

ONE is a financial technology company, not a bank.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners