Quality degradation at Oral-B  
Users report higher volume of Quality Issues than usual
35
poor

Oral-B | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
180 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
131 Reports
User Feedback
42%
iOS
131 Reports
58%
Android
180 Reports
Oral-B - Latest Quality Issues
Android
May 9, 2024
keeps crashing all the time
iOS
May 10, 2024
Does not support more than one device
I bought a two-pack of these toothbrushes for my kids. But the app only permits connecting to a single device. Am I missing something? I have hardly bothered to use the app because it doesn't make any sense to track one kid and not the other.
iOS
May 10, 2024
9.8.1 regression?
Why has it stopped recording my brushing progress when I start brushing without clicking in the app? Ah, it was automatically updated, to 9.8.1, three days ago. … Worked fine again today. Bugs!
iOS
May 10, 2024
Doesn't detect dental arches correctly
As reported in the subject, I don't know if it's an app or toothbrush problem but the dental arches on the left are detected as if they were the ones on the right.
iOS
May 10, 2024
Useless app.
Useless.Add the watch app so that the timer is displayed on the watch.
Android
May 10, 2024
Incredibly frustrating app! I want to add more toothbrushes (family of 4) - not available in the application menu. If I want to view the current toothbrush in use or change the color, I have to reset it all over and start from scratch!
Android
May 10, 2024
Doesn't work on tablet. A shame when you invest 3000kr on a toothbrush
iOS
May 10, 2024
Multiple toothbrush heads
Very good app so far apart from it only seems to support one toothbrush head. In my case an Ultimate Clean head, which I use most often, but occasionally I use a Gentle Care brush but the app doesn't seem to recognise this. Am I asking too much??
Android
May 10, 2024
I always have to restart the app before the position indicator of my teeth comes. Please restore this for the next version.
Oral-B - Product Description
Realize a superior clean with the new revolutionized Oral-B mobile experience.

Studies show that the average person brushes for only 30-60 seconds, compared to the dentist- recommended 2 minutes. Also, up to 80% of people spend an insufficient amount of time brushing in at least one zone of their mouth. This includes 60% of people who either don’t brush their back molars at all or don’t spend enough time when they do[1]. 

At Oral-B we strive to improve those stats to help deliver a superior clean. The breakthrough technology of the Oral-B  Bluetooth® enabled toothbrushes seamlessly connects to the Oral-B app to deliver brushing intelligence at the next level. The Oral-B app is your digital coach to help you brush correctly as recommended by Dental Professionals.

Brush for a Clean that Wows
3D Teeth Tracking and A.I. Brushing Recognition[2] guides you in real-time as you brush. This ensures you cover all areas of your mouth and surfaces of your teeth. 

Assess Your Brushing Habits
Pull up your brushing data summary after each guided brushing session and view your brush score to quickly see just how well you did. 

Get Personalized Coaching
Receive individual coaching tips and insights tailored to your unique brushing behavior to see how you can improve the next time you brush. 

Access Personalized Insights at a Glance
Browse through your personal brushing coverage to see which areas you need to pay more attention to. You can also view high-pressure dentition maps to learn where you need to apply less pressure and view trends based on your recorded brushing history – all easily filtered by week, month, and year. 

Track Your Gum Bleeding
The unique Gum Guard[3] technology helps improve your brushing while protecting your gums. It includes an interactive gum bleeding tracker to help you capture instances of gum bleeding for better oral health.
 
Revolutionize Your Oral Health
Statistics show that brushing with an Oral-B connected toothbrush paired with the app will transform your brushing behavior. 
•	Over 90% of brushing sessions last longer than the dentist-recommended 2 minutes with almost no instances of overly applied pressure
•	Over 82% of people who brushed with Oral-B SmartSeries experienced a noticeable improvement in their oral health[4]

You can now connect Oral-B App with Apple Health App. This helps you track and review your brushing habits on the Apple Health App. We’ll motivate you to improve your brushing routine!


**The Oral-B app connects to Oral-B iO, Genius and Smart Series electric toothbrushes with Bluetooth 4.0 compatible devices**
**Check app.oralb.com for app availability and compatibility details**

[1] Oral-B Motion Tracking Research.
[2] 3D tracking only available at iO M9 model, AI Brushing Recognition  available at iO Series & Genius X.
[3] Gum Guard available for all iO Series, Genius 10000 and Genius X models.
[4] After 6-8 weeks of use. Based on a practice-based trial with 52 subjects
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