39
poor
OVO Energy | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
19 Reports
19 Reports
User Feedback
29%
iOS
19 Reports
19 Reports
71%
Android
46 Reports
46 Reports
OVO Energy - Latest Quality Issues
Android
May 14, 2024
Cant get into my account
Android
May 14, 2024
Disgusting company, we've been falsely charged £480 because our meter has been crossed with someone else and they have the audacity to tell me to take it up with the bank instead
iOS
May 15, 2024
Doesn’t load
I have downloaded this and when I open it it just freezes on home page? Can't check my usage or my balance? Have tried deleting and downloading again a few times but same problem each time? So frustrating!!!!
Android
May 15, 2024
Work fine been using it for years. Now I can't even sign in
Android
May 15, 2024
App has recently stopped working. You log in then get a message saying "just one more thing..." After five mins of waiting it gets boring!! Waste of time!
Android
May 16, 2024
Will not axcepet my email etc
Android
May 16, 2024
Ridiculously slow loading time, possibly due to the many pushy screen messages that load before the page I actually want!
Android
May 17, 2024
Stay connected you can not get connected to the app it a joke ovo
Android
May 17, 2024
I just keep getting an error saying "Sorry there was a problem logging you in" and nothing else my only option is to log out and then log in again to the same error? very frustrating
OVO Energy - Product Description
OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world. With the OVO Energy app, managing your energy is easy. You can... • Submit your meter readings, anytime. • See how much energy you’ve used • Work out how much you’re likely to spend. • Download your statements. • See your account details, including which tariff you are on. • Contact OVO if you have any questions. P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
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