Quality degradation at PedidosYa - Delivery App  
Users report higher volume of Quality Issues than usual
37
poor

PedidosYa - Delivery App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
1807 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
392 Reports
User Feedback
18%
iOS
392 Reports
82%
Android
1807 Reports
PedidosYa - Delivery App - Latest Quality Issues
iOS
Sep 16, 2024
Horrible
I used it and they failed me several times, they don't understand that you are asking for your family's food, it doesn't help that after an hour complaining, plus the delay in the order itself, they tell you that they will refund your money! I wanted them to give me the service!! Now they offer me 20000 pesos to come back, they would have used it to take care of me before...
iOS
Sep 16, 2024
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I put together an order, I wanted to put a coupon and the order was sent only because it is with a card I wanted to cancel at the touch and he wouldn't let me They went too far I don't think so!! Never again!!! 😡😡😡😡
iOS
Sep 17, 2024
Food always comes cold
Food always arrives cold
iOS
Sep 17, 2024
Pathetic
I requested my order and processed my payment, neither the order nor the payment arrived, I was robbed!! And they tell me all that a refund was made. Lie!
iOS
Sep 17, 2024
Terrible customer service.
I make a suggestion and they tell me that they cannot process my request. I can't imagine if I had a real problem. They're a mess with passable things (chicken, creamy cheeses, fruits, and veggies) usually don't match the weight declared in the app.
iOS
Sep 17, 2024
A lot of delay
Still waiting for the order
iOS
Sep 17, 2024
Unjustified collection
When generating the order, a message appears that an error occurred and the order is canceled, but the payment of the order is not returned, customer service is unaware of the issue and closes the case.
iOS
Sep 17, 2024
Slow return
They make a mistake in the products available, I am still waiting for my money back for a product that was not there. They tie you up with a minimum amount of money.
iOS
Sep 17, 2024
They kept my money
Give me back the payment of the 28.90 thieves
PedidosYa - Delivery App - Product Description
More than ever, ask for whatever!

With PedidosYa on your phone, you'll be able to fly into a world of wonder! The best part? We deliver your deepest cravings wherever you want in just minutes!

You can order online straight from the best restaurants, grocery stores, pharmacies and many more! Anything you want in just three steps: Choose from the menu, order what you want and we deliver it to you!

You want it? You got it!
- Explore all the new hot places around your area
- Reorder your last items easily
- Enjoy all the deals and exclusive promos
- Read and write comments about our partners

We're flying to you!
- Customize your order
- Choose all your favorite items
- Schedule the time of your order
- Select the payment method that suits you

We deliver your order wherever you want
- Keep you posted with your order status
- Track your order LIVE
- Need assistance? Our help center is here for you!

Are you in Argentina, Bolivia, Chile, Dominican Republic, Paraguay or Uruguay? We love to make your life easier by delivering your orders in minutes!
Want to improve your unitQ Score by 20% within 30 days?
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