54
fair
Empower Personal Dashboard™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
23%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
77%
iOS
129 Reports
129 Reports
User Feedback
77%
iOS
129 Reports
129 Reports
23%
Android
39 Reports
39 Reports
Empower Personal Dashboard™ - Latest Quality Issues
iOS
May 7, 2024
Accounts not linked properly
I added my checking and savings accounts, and things went ok for a bit. But suddenly, while my account balances report ok, but VERY slowly, my transactions do not show up. I've submitted a support request, but after a week, still no reply, absolute silence.
Android
May 7, 2024
Wasn't allowing me to change my password when it said change password to login
iOS
May 7, 2024
Logs out
I'm going to leave one star reviews for every app that requires password every time I use it despite having face ID enabled. Why bother with an app if I have to log in every time? There's no excuse for this, plenty other apps can keep the user logged in. There's no security benefit. My password manager also uses face ID.
iOS
May 8, 2024
Awful
Only downloaded to view my 401k accnt, and it won't show up. Wants me to link my other accnt. Still can't “link” my 401k! Received an error message…? Ugh
Android
May 8, 2024
Doesn't depict accurate networth since the data it shows for the different bank connections are outdated (I would log into my bank account and see a different number than what the app shows for the bank.) Also needs to improve on the refresh ability; right now only some bank accounts show the ability to "refresh transactions" but it shows the wrong amount even after the "refresh."
iOS
May 8, 2024
Disappointing
Great potential but with poor execution, extremely slow operation, and essentially nonexistent user support/service. The business model of the company behind this app is more focused on selling you financial services, which understandably is how/why their provide this app for free. Will be deleting the app and unlinking all accounts. Simply easier to keep track myself than constantly fight with the app to work as it should.
iOS
May 8, 2024
Good app for financial snapshots
Overall it's a very good financial monitoring tool. Some banks' credit card accounts are not linking. Contacted the support , hopefully will be resolved
iOS
May 9, 2024
I don’t like it
I used to like the app but I have a hard time navigating it now and find it cumbersome and I end up wasting my time looking for information.
Android
May 10, 2024
Support is very delayed and unresponsive
Empower Personal Dashboard™ - Product Description
You’ve never seen your money like this before. Reach your goals and take control of your financial life with Empower’s free app. Have all your financial accounts in one place, see your true net worth, plan for retirement, track your portfolio, and more. At Empower we’re more than a financial tool. We’re professional-grade tech built to make a personalized experience that fits your needs. MANAGE ALL YOUR ACCOUNTS IN ONE PLACE Empower Personal Dashboard™ gives you a complete picture of your finances by bringing everything together– including bank accounts, 401k, IRA, investments, stocks, debt, and more. TRACK YOUR NET WORTH Use the net worth tracker to get an accurate view of your net worth—what you have minus what you owe. Understanding this number can help you make smarter decisions about how to manage your money. PLAN FOR RETIREMENT See if you’re on track to retire by your target date with the retirement planner and use the retirement calculator to enter hypothetical scenarios–you may even use one of them to turn into your new plan. BUDGET YOUR EXPENSES Organize your spending and savings automatically by date, category, or merchant to see if you are tracking over or under your plan. SEE WHERE YOUR INVESTMENTS STAND Stay on top of your investments by comparing your current portfolio allocation to an ideal target allocation that’s designed to minimize risk and maximize returns. WE WORK HARD TO KEEP YOUR INFORMATION SAFE You can rest assured it’s our security team’s primary job to safeguard your financial data. We use multiple layers of security, in every component of our systems, to protect your accounts, your money, and keep your information private. Ready to take control of your finances — and your future? All visuals are illustrative only. Featured individuals are paid spokespeople and not clients of Personal Capital Advisors Corporation or Empower Advisory Group, LLC and do not make any endorsements or recommendations about securities offerings or investment strategy. * For more information about Personal Capital Advisors Corporation or Empower Advisory Group, LLC advisory services, including fees and full disclosures, visit https://www.empower.com/personal-investors/wealth-management. © 2023 Empower Holdings, LLC. All rights reserved. “EMPOWER” and all associated logos, and product names are trademarks of Empower Annuity Insurance Company of America.
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