Quality degradation at Photobox - Photo Books, Prints  
Users report higher volume of Quality Issues than usual
25
poor

Photobox - Photo Books, Prints | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Photography
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
75%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
16 Reports
User Feedback
25%
iOS
16 Reports
75%
Android
48 Reports
Photobox - Photo Books, Prints - Latest Quality Issues
iOS
May 2, 2024
All the pictures are bad quality
Even the ones that was taken professional with a prober camera
Android
May 2, 2024
Never managed to upload my photos to proceed to checkout...
Android
May 4, 2024
Awful, I should have followed the advice from previous reviews. Spent a few hours creating a photo book then all the photos disappeared. A load of useless junk.
iOS
May 4, 2024
Hard to navigate
I tried on numerous occasions to upload my holiday photos and each time they did not appear to have been uploaded As there were nearly 300 photos this was very frustrating to say the least I eventually did manage to get them uploaded and have ordered them in another order This order seems to have been a bit easier
iOS
May 4, 2024
Modification
Good evening It's hard to change the format (number of photos) when the abul is finished Kind regards
Android
May 5, 2024
hello, there must be a bug I don't have access to ALL my photos anymore, or in my folders they are half empty. while on my phone my files are quite full. I'm disappointed, I wanted to print my photos and I can't. I can't benefit from my free 50 draws promo code. Do you have a solution???
iOS
May 6, 2024
Not sure how the app could be worse
Clunky, poor UI, no cross platform between PC and IOS. Changes crops and doesn't accept photos for seemingly no reason. Truly a laborious task to process an order. Then at the end for Apple Pay to fail is an absolute joke.
iOS
May 7, 2024
Awful user experience
Long time Photobox user: quality prints but using the app is excruciating. E.g no way that I can see to switch between glossy and Matt prints without uploading my entire order again. Also seems to reupload photos when you want duplicate copies. No integration between app and site. I'm going to look for a different provider with a functioning app.
Android
May 10, 2024
It is impossible to create and edit a photobook using this app. I've tried 10 times to make a photobook for my son and each time it reverts to a blank book after editing it a few times. Very frustrating. Don't waste your time, try another app.
Photobox - Photo Books, Prints - Product Description
Create photobooks and gifts the easy way. We'll print every detail (as always)

We’re Photobox – the experts in printing high-quality, personalised photo gifts. We love telling stories and we want to inspire you to tell yours. 

We’re all about:
Easy creation - Allows you to become a pro in personalising photo books, prints and gifts.
Fast delivery - 1000’s of products dispatched daily.
Amazing prices - Personalised photo gifts are special but they don’t have to break the bank. 
Premium quality - High-quality products for high-quality moments.

What can you create on the app?
~ Photo books
Choose from our range of best-sellers, including; A3/A4 Personalised Photo Book, Little Moments Photo Book, Square Hardcover Photo Book and many more. 
~ Canvas prints
Create high-quality canvas prints in a variety of sizes and shapes.
~ Prints
Give your home a Photobox makeover with personalised photo prints.
~ Photo Gifts
Personalised photo gifts are perfect for small ‘thank yous’, secret santa presents or just a way to show you care. 
~ Calendars
See the new year in with a personalised calendar. Add your favourite photos to really make it your own.
~ Cards
We think a personalised card means *so* much more.
Why choose the app?
~ Upload your photos any time, anywhere
Upload on the go to create your personalised photo gifts. You can upload snaps straight from social media too; Facebook, Instagram & Google Photos.
~ Quick and easy to use Editor
Use our Easy Create tool to make your photo book and gifts in a flash or use the drag and drop feature to place your photos in the perfect spot. Use colorful backgrounds to make your gifts that *extra* bit personal. Or find inspiration from one of our new book cover designs.
~ Quality photo books, gifts and prints, made and delivered in a flash
Telling stories is our favourite thing *ever* and we encourage our customers to do the same, with a photo book, or our photo gifts.
~ 50 free photo prints every month
Camera roll full? Don’t worry, photo prints are on the house. Download our app, enter the code and claim your 50 free 6x4 photo prints every month. Just pay delivery. Simple.
UK code: 50FREE6X4
Ireland code: IE50FREE6X4
~ App exclusive offers
Who doesn’t love an offer? When you download and shop on the app, you’re able to take advantage of our app exclusive offers. 
~ Improved app experiences
We’re constantly trying to improve your app experience when it comes to creating the perfect photo gifts. So keep a lookout for new app features.
~ Safe and secure checkout
We want your whole experience to be (picture) perfect, that includes checkout too. Use our secure payment methods when buying your creation.
New to the app
• New photo book cover designs
• Multiple photos on canvas prints
• A3, A4, Square & Large Square Lay Flat Photo Books
• Autofill your book in seconds
• Tap, drag and drop to move your photos around
• Personalise photo book with captions and backgrounds
• Autosave — in case of distractions
 
Coming soon to the app
• Premium photobooks
• Best-selling personalised books
• Photo book print paper upgrades
• More wall art with framed picture tiles
• Cards occasions
• Collage canvas
Want to improve your unitQ Score by 20% within 30 days?
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